Reviews (1,753)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Easy to install and customize the branding, support is fantastic, very simple and effective app. Highly recommend this app.
Dear Kasubeauty,
Your positive reviews about our business just made my day. I cannot wait to have you back so that we can host you in a better way.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.
I have used this app and it allowed me to get all the features that other apps make you pay for. the service has been amazing and they helped me fix issues quickly.
Greetings labaladeh,
This review made our day! ✨ We are so happy you are enjoying BON and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help!
May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
BON is a great reward program and has generated a lot of revenue to my store. It's easy to use, for both customers and myself. The support is second to none. No matter what time I reach out, there is always a helpful support agent happy to help. This is exceptional given that I live in a different time zone. Cady was fabulous today, she went above and beyond to help me and guide me to a solution. It's lovely receiving such exceptional service nowadays!
Dear The Three Little Floofs,
Thank you so much for sharing your experience with BON's services 🌸. It truly means the world to us. I will make sure to pass this to the support team, especially Cady - to let them know to keep up the amazing work. Best wishes to your business and we hope to accompany with you in this journey 🍀
For further request, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here!
Cheers,
Mia
BON Team
Easy to set up and customize. I'm looking forward to having my customers use this to earn\redeem rewards.
Good day to you GroovyMikesCo,
It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Warmest regards 🌞
Mia
BON Team.
I am currently using this. I was stucked at one point. I chatted "Daisy" and she resolved the problem in few minutes. Fast service and friendly support team. great job.
Good day!
We are so happy you are enjoying our app and services! Thank you so much for your kind words. Daisy said it was nice talking to you and she can't wait for the next conversation with you ✨
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team
I've been an Early Bird user of the BON loyalty app. This is by far the best bang for you buck on loyalty apps in the Shopify app store. They have incredible support- you are not just talking to a robot. Daisy and Genie are VERY responsive and also honor loyalty!
The app keeps getting better as well. They take every suggestion and request into consideration and if not immediately help you with customizing, within a few weeks you may see your feature requests added into the app.
Cannot recommend this app enough!
Our whole Support team (especially Daisy & Genie) really appreciate you taking the time to leave us a review 💗💋
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience with the BON app. Let us know if we can do anything else for you.
We are just one message away via live chat or email address help@bonloyalty.com
Liam
BON team
Very good aplication with the best support Team. Recommend it to everyone!
Hi SimplyBuy.pl, thanks a ton for writing us this lovely review! 😍
Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Mia
BON team
The app is still growing and maturing, but since I have used it in its early days and even until now, this app has been good and the customer service has been great! I am highly impressed with their ability to help out their users and in turn our customers with examples, walk through steps and overall great customer service. They have helped me set up and solidify the app and always help me when I need it. They keep adding more and more features as well and I'm excited to keep using this app and see how it grows.
We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Should you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Cant say enough good things about Genie! She is so quick to help with any questions I have had and even helped finish setting up the program for us. Incredible customer service!
Thank you for a lovely review !💕
So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
I ran into a little snag this morning SUNDAY. I contacted Bon Loyalty Rewards via online chat. I received a message saying all their techs were off on Sunday for a break. Which is totally understandable!
To my surprise Anna from Bon Loyalty responded on her day off. Fixed my problem in 5 minutes.
Great app and fantastic customer service! Thanks so much Anna!
Hi The Tea & Spice Shoppe,
Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!
Liam
BON team