Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

July 20, 2022

I came across Bon Loyalty and was immediately impressed by the simple UI yet it is highly customizable to your businesses goals. Emile offered assistance to me via the handy live chat box and soon had my request completed. Did I mention it was 12 am EST? Incredible customer service is priceless. I am happy to be supporting this small business and I highly recommend Bon Loyalty and Emile.

AlyMcD
United States
6 months using the app
BON Loyalty replied July 21, 2022

Greetings AlyMcD,

We are so grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since our design team has poured a lot of love and effort on improving the UX. Clients like you inspire us to become better every day.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

July 8, 2022

Only just started using the app and not got it up and running yet, but it is so easy to use and implement all the loyalty rewards you want to offer customers. The layout is easy and the instructions are also easy to follow. Most importantly the customer service is fantastic! they are always there to answer any of your questions

Craftacular Creations
United Kingdom
6 months using the app
BON Loyalty replied July 11, 2022

Good day Craftacular Creations 💗

Our whole BON team is just jumping of happiness knowing that we could impress you with our service 🤗 We are all here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Thank you so much for your kind words.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

July 27, 2022

This app is great and easy to use - the step-by-step process guides the client along the settings and in case you need some help, the customer service is very efficient and friendly

Sepheri Suisse
Switzerland
6 months using the app
BON Loyalty replied July 28, 2022

Great day to you Sepheri Suisse,

Our whole BON team truly appreciate that we can accompany such a kind-hearted customer like you :) We're so glad that you are enjoying your experience with BON till far. A user-friendly interface and various customization options are always our goals when developing the app, and we can't be happier when we know you like them! Your precious support motivates us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

October 20, 2023

Integrating this rewards app into our website has been a game-changer. The user-friendly interface guides customers seamlessly to enticing rewards. The standout, however, is Anna's exceptional customer service. Her prompt assistance elevates the overall experience. This app has not only enhanced loyalty but also our brand's reputation. Highly recommended!

Mila & Co.
Canada
6 months using the app
BON Loyalty replied October 23, 2023

Hello Mila & Co.,

We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Anna and the BON team!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team

May 23, 2023

I am very satisfied with the customer service. They help right away. Being able to create your own page is also a very good option.

MatsuProfessional
Türkiye
6 months using the app
BON Loyalty replied May 24, 2023

Thank you so much for your awesome review! Our support team would be excited when reading this <3. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

September 14, 2022

so far got the app and off the bat great Customer service (Thanks Anna) very quick and easy. would totally recommend !

blendripe
United States
6 months using the app
BON Loyalty replied September 15, 2022

Greetings blendripe,

Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

December 4, 2022

I used this app in my store. I Really Like its features. It contains all the features which i need for my store like. Ans support service is also super i give 5 star for all serives
Thankyou Smartify

Himkart India
India
6 months using the app
BON Loyalty replied December 5, 2022

Hello,

Our team really values your great feedback! We are striving every day to provide superior client service. 🤗 👌

Feel free to reach out again if you have any questions about the BON Loyalty app!

Have a nice day!
Liam
BON team

Edited August 11, 2022

This app is very well made, extremely user friendly, and the support from Emile when I needed help was simply amazing. Definitely recommend to anyone who is trying to build their loyalty program.

Black Women Are Dope
United States
6 months using the app
BON Loyalty replied August 17, 2022

Hello Black Women Are Dope 🤗

We're so thankful that you have written such kind and warm words addressed to us. Emile is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.

If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!

Best regards,
Mia
BON Team.

March 9, 2023

So far everything seems amazing! I had originally given 3 stars. It is 5 now. I was having some troubles and that helped super fast. Anna was awesome!!

Zebra Glitter & Nails Company, LLC
United States
6 months using the app
BON Loyalty replied March 10, 2023

Dear Zebra Glitter & Nails Company, LLC,

Thank you for sharing this lovely feedback 🥳 Our whole support team, especially Anna, is grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations.

If you need further support, we will always wait for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

August 17, 2023

Recently needed support installing and creating a landing page for my store. Genie from Bon rose to the challenge to which i am extremely grateful. among the many amazing features of this app, the best is the tech support that is provided by the Bon team

The Skin Hub
United Kingdom
6 months using the app
BON Loyalty replied August 22, 2023

Hi there, 🌞

Knowing that you had such a positive experience with us genuinely warms our hearts. Your feedback tells us we're on the right track in making our customers happy, and that's what keeps us going!

We're over the moon to know that Genie has done a good job. If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team