BOOSTER SEO & IMAGE OPTIMIZER , 6,905 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust SEO and image optimization features, including automatic image correction, link fixing, and SEO-friendly alt tags and file names. They appreciate the autopilot setting, intuitive interface, and increased traffic from enhanced Google snippets. Detailed SEO reports and automatic sitemap updates are also valued. The customer support is described as responsive and knowledgeable, often going the extra mile to assist. Merchants see it as a solid investment that boosts conversion rates and improves user experience.
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Absolutely terrible.
Changed the product headline of an item to a completely different item and description of the same item to INCLUDE a FREE item that is not and has never been offered with that item. Gladly I spotted this early - otherwise I could have ended up with a lawsuit!
Now I have to also waste my time reverting the product description to its previous - now deleted - one.
Terrible!
How will you compensate me for this?
I downloaded this app two days ago. I chose the largest/highest cost plan and implemented it. Everything was going fine until I looked at the app this morning and it was trying to charge me for two plans- the middle and the highest cost. I declined because I am not going to pay twice. I do, however, like the app. I hate wasting creative time for constant updating and Google and and and. SO I deleted the app with plans of re-downloading it so I can choose the plan I want. Unfortunately, I was presented with no way to decline only the middle plan. It was pay for two plans or decline two plans. Now, the app won't re-download - period. The url screams at me that I DECLINED the payment - YES - of two plans. If this is fixable, I'm interested. (Please add a way to contact you that isn't a rating. Seems rather curious to me.)
Hi there,
James here from the Booster Apps Merchant Success team. Thank you for your feedback and I'm so sorry for the billing mixup and the trouble with getting in touch with us.
Just to add some color to this issue, it sounds like a hiccup occured in the Shopify app billing where the charge was 'stuck' and appeared as though there were two charges when there was only one. Usually this resolves itself within 48 hours when your account status is updated on Shopify’s end.
We've sent you an email update to continue the conversation and get to the bottom of this problem for you.
And please feel free to contact us 24/7 at support@boosterapps.com or through the in app contact form :).
Cheers,
James
Update July 28, 2021:
It looks like a problem occurred when trying to access the app after declining a subscription or after choosing to upgrade or start a free trial. Sometimes hiccups like this occur when the system fails to update a store’s status. The issue is now resolved, and our team is happy to help with anything related to configuration or setup with the SEO app. We've sent you an email regarding this and hope to hear back from you very soon!
Just start, ask for payment.
Sincerely I would prefer to test and pay later.
In case it does not perform, or I decide to use other solution.
Then how do I go back ?
Since I have a lot of products, I needed this to work, but it never did. Did not add any alt tags to photos. What a waste of time.
Used it for a while, did not do anything for my seo and did not work properly, it's very expensive app, not worth a penny in my opinion.
Thank you for your feedback Kwiketo team. I understand that you have concerns about the effects of our app on your site, as well as the price. I would love to have you re-install so that we can look into this and address those issues. SEO is definitely a long game, and although it's hard for stores to see instant results, it's something that takes time to work at over time.
I've reached out over email to see if we can help recommend some best practices and some help.
Cheers,
James
UPDATE - I finally received support after this 1 star review with all the promises to fix the problem, & even offered a complimentary month for me to revisit my review. Once again after countless emails I have been left with no support & the problem not solved. REALLY BAD support Stuart. Time to delete this app & move on. Happy to save $20 a month
Happy about the SEO component of this app. Not happy about the blog part as it only shows a couple of old blogs I don't care about. I want to improve SEO on older evergreen posts. I have contacted them 6 times asking for help regarding this & I haven't had one response & I am still waiting. Very disheartening.If some could contact please.
This app will offer you amazing customer service and try trick you into a review before you have even used the app. All these reviews are bull sh** Do not download this app major issues and customer service just disappears. They have instant reply for the onboarding staff then you cant get in touch avoid!
Hey Theo,
James here from Booster Apps – thanks for your app store feedback and review.
Firstly, I'm so sorry about your experience with the app and our support team. This is definitely not the experience we strive to give. We have 24/7 live chat and email support, but our technical engineers typically handle more nuanced issues over email, which could have lead to the delayed response times.
Regarding your initial issue – looking through your emails it looks like Google has now updated its Search Results as I do not see your address listed in results or anywhere in your site’s code that it could get pulled from. If this was caused by our app I am very sorry; it looks like our app had included the address added in Shopify to your structured data before you disabled the feature. We do have an option to hide contact info in our structured data and I’m sorry this wasn’t communicated to you.
Again, I am sincerely so sorry for the inconvenience that this problem caused.
Our team is very open to resolving this anytime with you, if you would like to reply on the email thread we have open. We reached out over email to help make things right. Hoping to hear from you soon.
Cheers,
James
So far I loving it. It's free that's the most important part of it. I'm about to find out what is my outcome off of this app
Update after using it.
The app is worth 5 stars. but when you have a problem there is no help. finally, change to a one start because of no customer assistance is available even after paid version.
Looking for another SEO tool.
I replaced an old SEO app with this one and this app actually ended up getting me removed from several first pages of google where I was getting all my organic search from. Seems to be doing my ecommerce store worse than doing any good. Now I have to re-do the countless hours of work I put into my website SEO, very disappointed in this app.
The app cannot be accessed after few minutes ! I've requested support and they 1st answered and ask me to wait 24h but nothing changed and since then no replies from the developer and the app still not reachable !
Hi there,
My sincere apologies for the hassle here. I missed your ticket in our support inbox and take full responsibility for that ☹️
Cheers
Stuart
We were performing a short maintenance window during this time. If you still have any issues please feel free to follow up with the original ticket. I'd be more than happy to try make up for our error here. 😞
Cheers
Stuart