Reviews (176)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.

January 21, 2022

Before Boxify, I was losing money on shipping costs. Once I added the dimensions into the system for 1600 different products (whew, that was a job), what I charge my customers falls into line with what I pay to the post office. Sure wasn't even close before I installed Boxify!!

Jan's Bear Essentials
United States
8 months using the app
September 6, 2018

We had issues with dimensional weight, and Boxify saved us when nothing else would! Dave has always been quick to respond, offer support, and troubleshoot not only with us but also our 3rd party partners. I cannot recommend a better app when all else feels lost in your shipping universe!

Rising Springs
United States
8 months using the app
July 27, 2016

Once again fantastic app and I cant believe Shopify hasn't made Boxify part of their core package. The functionality it provides is something that my business absolutely cannot live without! And Dave is great! We spoke on the phone a while back and I just want to reiterate again how great his service has been. Buy with confidence, because trust me, if you want to do any real shipping, you NEED THIS APP!!

Newbeedrone
United States
7 months using the app
August 21, 2020

This is a great app! Dave is quick to respond to questions also! Well supported when setting it up or with any questions.

Go Samba | Brazilian Samba Drums
United States
7 months using the app
December 14, 2020

I could not rave enough about Boxify and especially the support - around the clock, 7 days a week - that Dave has provided as we work through establishing our usage of the app. We ship frozen products as well as non-frozen, each requiring specific packaging - with the frozen product package obviously weighing quite a bit. Boxify was the only app to successfully tell Shopify and the shipping calculations that Product A goes in Package A and so on. I'm not sure how we would have solved this problem - which seems quite logical - but without hiring a developer and building from scratch (and spending a fortune) it was a logistics issue that no one else successfully solved. Dave is there whenever we change or add products and walks us through any steps that we may have missed. We are a very small startup and are experiencing solid volume - we don't have time to miss sales nor do we have time to wait 48 hours for a response from app support. With Boxify and Dave, neither of those are ever issues. Can I give it 10 stars?

June Farms General Store
United States
7 months using the app
March 4, 2021

I do not normally rate things but this app is awesome. Shipping was a nightmare before getting this app. With a few different products we have in stock a 1 box solution is not right for us and even tho we love making money on shipping we were definitely overcharging customers for shipping and thus losing out on sales.

Hard Top Feed Company
United States
7 months using the app
December 31, 2022

Dave has helped our business tremendously. He responds promptly to all my questions! Every business should use this app.

Garage Strength
United States
7 months using the app
October 12, 2021

App works really well and support has been quick to respond to any concern and help explain any issues we were having.

FuelTech Wholesale
United States
6 months using the app
October 28, 2018

We are about to launch our website. This what was holding us back from doing so! Our concern was always the shipping cost and making sure we are calculating properly. This is a must have app! Easy to set up! Cant wait to start using in a live settings.

Piñata District
United States
6 months using the app
January 22, 2018

This application is what we needed to be able to get our negotiated shipping rates from UPS. It has all of the features we need, and support has always been spot on when we need help.

Altmanplants
United States
5 months using the app