Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.
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We straight up would not be in business if it werent for this app, it was a game changer. We sell salvaged auto parts, so our product dimensions vary greatly from dash knobs to bumpers. Every single product has unique shipping sizes, and further some things can be shipped together, while other products need to ship on their own (such as window glass). Boxify made these shipping rules a breeze, the app seems idiot proof. We went from only being able to use shopify for our promotional shirts and stickers...to doing 100 orders in our first 2 months of using boxify. We had one "error" in the very beginning (it turned out we had checked the wrong box on our shipping rules), and when i contacted boxify, Dave answered the phone and walked me right thru the steps to correct the error. This made for almost zero downtime, and we havnt had a problem since! Boxify rules, Dave rules, and you're blowing it if you dont already have this app integrated.
Listen up, Shopify management team! You NEED to buy this software from Dave Boomerang and implement it into your "Shipping" software if you want to maintain your status as King of the ecommerce platforms. Your current rudimentary system of choosing a "default" box for stores like ours that sell 75 different items is ridiculous. Even Ecwid had a better system than that and that's where we moved from.
Boxify is amazing in the way it calculates and even shows how to load boxes. Is it perfect? No. I mean how does one input the dimensions of a traffic cone? There's still space around the cone where small items can be tucked so even that can't be calculated by Boxify. But that's rare anyway. Our shipping rates have become a LOT more agreeable to customers and realistic to us. We used to lose customers due to the incorrect shipping costs since we had to base everything off of weight which just doesn't work.
The few times that we've needed to contact Dave for help have been pleasant and our questions/concerns were answered VERY quickly; in fact, I wish customer service of larger, bigger pocketed companies could be this fast and competent.
Shopify, pay the man! For what it would do for your company (and for your "cherished" customers), an 8-figure amount would be a no-brainer and a steal.
We offer products that range in size from 1 inch in length up to 90 inches so providing customers with shipping estimates based on one size box does not work! Boxify is a great app and is very intuitive and helps provide accurate shipping quotes for our customers. Dave is super knowledgeable and helpful and responds to questions right away. Highly recommend this app!!
Boxify is awesome, and perhaps even better, is the masterful knowledge and ability to quickly and successfully troubleshoot problems when you reach their technical support. In a world of plugins, apps, APIs, and multiple parties (e.g. Shopfiy, ShipRush, Boxify) all interwoven in the function of shipping and our eCommerce user experience - it is INVALUABLE to be able to get help and keep the customer experience optimized, display accurate rates, and understand how it all fits together.
I use Boxify with my company as a plugin (app) to Shopify.
I had a question as to why one of the services (Fedex Ground) in this case was not appearing to customers on our website, and while this question had stumped Shopfiy on several calls, Dave from Boxify instantly knew the issue. It took him about 10 seconds to ask the right question, and enable me to fix the problem (by un-hiding the "Company" form field in the Shopify checkout). Further, I now understand the issue, which is that Fedex only offers Ground service for companies. So, I then enabled the Fedex Ground Home Delivery option, which then solved my problem as well for residential addresses. 5 Gold Stars for Dave and Boxify!
Whether this matters to you or not, or whether this was my own user error or not, it had stumped many others, but not Boxify. My takeaway is that Boxify is a great service not only for the functionality they provide, but even more so from their expertise and ability thru customer support to help you use their service properly and get the most out of it.
So far I am really impressed with this app! It gives me accurate shipping rates for my products, which are quite variable in size and weight. Their customer service is wonderful! I have been pleasantly surprised by how quickly they respond to any inquiry that I submit. Dave is awesome and is great at explaining things clearly and always gets my issue resolved!
Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now.
The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening.
If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general.
The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.
Incredibly detailed software that lets you finally take control of shipping and make the process even easier than you ever dreamed. Finally, you can do away with flat rate shipping options and charge your customers a fair price that doesn't leave them feeling cheated, and doesn't leave you covering extra costs.
Have any problems or questions at all? Simply reach out to their support team and prepare to be dazzled with a quick reply and a working solution to your challenges that will have you up and running in no time!
Our shipping requirements are complex and Boxify is a great product. Dave is absolutely the best support person I've run into in years. He is very timely and knowledgeable.
The items we ship are large and bulky and can't be packed together in one large box. Boxify is great for allowing us to set up the dimensions for the products so they ship in the designated boxes. This way the customer ends up paying for exactly what ships. Dave is always super responsive to questions. We don't need much support with this app but any questions we have are answered quickly and clearly. We've been using Boxify for years and it works great for our store.
I used this app to configure shipping rates for a store that has items of various box sizes, and it works perfectly just as advertised. Dave at Boxify was and still is instrumental in guiding me through the process, and is always there for me whenever I need help. Great App, Great Staff.