Reviews (176)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.

June 15, 2022

Phenomenal application! This app has been a great addition to our Shopify website. Setup is simple and when needed, help from Dave is quick and easy. I would recommend to any Shopify user looking to add accurate shipping charges to orders.

CJF Selections
United States
About 2 months using the app
October 6, 2023

I wish what Boxify is offering was native functionality in Shopify but I have to say the app has been working great for us so far and the customer service is absolutely great. Dave has helped me on several occasions (being new to the Shopify platform) and they always respond promptly.

LEKI USA
United States
About 2 months using the app
June 30, 2022

Preparing to launch my new store. Tried the trial and subscribed! This app calculates shipping for my items based on which size box (I have 4 package sizes), then shows how to pack as a bonus. The best thing is the customer service. WOW! My silly questions are answered so quickly. The support is amazing!

Terrain UL
Canada
About 2 months using the app
May 13, 2020

This is one of the most useful apps for Shopify. I had one store for six years and now started another and have tried and used quite a few apps. Boxify gives me the best of both worlds. Helps with creating the right size boxing with lots of options and lets me keep using the deeply discounted Shopify shipping rates. Dave has been very helpful with detailed suggestions when I came across an issue. He instructed me how to easily fix the problem. Highly recommend it.

Reversal Solutions, Inc
United States
About 1 month using the app
January 6, 2022

Boxify helped streamline our shipping. We have many different products and it makes it easy to get accurate shipping rates regardless of what our customers order. We have some fairly complex shipping restrictions in terms of what products can and can't ship together, and Boxify's support was INCREDIBLY helpful and thorough in terms of making sure everything worked properly. They are very straightforward about their limitations and great at providing workarounds for Shopify's limitations.

TALEA Beer Co.
United States
About 1 month using the app
September 27, 2016

When I suggested to Shopify Support Gurus that they implement enhancements to calculate shipping based on boxes sizes assigned to individual products they pointed me to Boxify. What a lifesaver this app is! I love this app. It's saving my customers a ton in shipping costs, and saving me lots of headaches since I ship both products that are very small and very large. When I had a question about setup Dave responded very promptly and extended friendly customer service. Thanks, Dave!

Louder Than Liftoff Llc
United States
About 1 month using the app
January 17, 2020

I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately.
The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.

Fancy Fairy Wings & Things
United States
About 1 month using the app
September 11, 2018

We added Boxify to our site last month and it solved our pricing issues with FedEx perfectly.

Boxify support was extremely helpful on getting us setup and understanding how to get our pricing to come out the same as on our FedEx site.

So glad we found this app 5 STARS

Jeff
www.deltaopticalsupply.com

Delta Optical Supply
United States
About 1 month using the app
June 30, 2018

I am really unhappy- i thought this would make my shipping better- but i have been paying $39 a month since april 2016 and it looks like i have only used it a handful of times. i am not sure how long my analytics information has been available on the app (because i rarely have the need to go on it)- but prior to a glitch that happened today- i thought EVERY order was using boxify. we took 8hrs to set this up- and ive paid over $1000 and ive gotten nothing. Really unhappy. :(

Slippedstitchstudios
United States
About 2 years using the app
November 30, 2019

I have products that need to ship in one specific box size. It seems quite simple, but the problem is when customer order more than one products. Shopify really can't calculate this properly and it really frustrated me, especially since every tech supports recommended different ways that didn't work. After many research, I was so happy when I found Boxify! Not only it was easy to use and it gave many options on how to pack and ship items, the help information was very well written and Dave was probably the BEST customer support! Very responsive, very knowledgeable, very patient in explaining and helping with any issue. He even went above and beyond to help me solving issue with third party shipping carrier. I can't recommend this apps enough to anyone.

KADOO
United States
About 1 month using the app