Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.
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Great app, and great support! Perfect for any shop selling products that ship in many different types of packaging.
I’ve been paying $250/mo and using this app for a while now. THREE TIMEA they’ve changed things around and the box size printed on the packing slip either disappears entirely or prints useless info. This last time I messaged support and their answer is that the app is not designed to print box sizes on the packing slip and I need to learn liquid coding to make it work. So HOW are my employees supposed to know what box to pack in?? The whole point of apps is so I DON’T HAVE TO learn liquid coding. Deleting app. Cost isn’t worth the trouble especially when it DOESN’T WORK for the one job I need it for.
Boxify was perfect for our situation and allowed us to get our shipping rates for our clients as accurate as possible with a bit of setup and tweaking. Their support was top notch and quick to provide solutions and/or suggestions for getting the app to produce shipping configurations that work for our products.
Boxify really helped us to tighten down on the accuracy of shipping quotes to our customers. Plenty of features and options, and Dave is very quick to respond to any inquiries...even answered my email early on a Saturday morning!
Wonderful customer service - quick response times and easy to understand steps to get Boxify set up. We are really pleased with the simplicity and capabilities of this app!
Love this app! And the customer support was extremely fast and helpful getting my installation dialed. Highly recommend this if you are looking to dial in your box assigned to product needs.
Our store has a big inventory of different shaped items. Boxify has been the perfect solution to our shipping dilemma. Customer service has been amazing, very prompt and helpful.
Twice I contacted Dave @ boxify. This time the shipping miscalculations cost me over $200. Boxify does not handle multiple boxes.Dave should take customer service class, don't waste your money, just to lose more.
Terrible customer service. Terrible with demand.
This tool did not calculate shipping for 60 of my orders. I had to manually reach out to the customers to process their transactions and collect their addresses. I spoke to Dave from Boxify about this problem, his solution was "uninstall the app. and use Shopify". I still can't believe that was his suggestion.
This tool is an incomplete solution that is difficult to set up. Use something else, Shopify support can help you find a better solution.
Boxify is a must have app for anyone that needs dimensional weight determined at checkout (which is almost everyone that doesn't ship small items). The app is super easy to install and set up. The developer is also extremely good at answering any questions I had. Boxify is simply amazing and will save you tons of money in miscalculated shipping expenses.
Thank you!!!