Reviews (174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating personalized bundles that enhance the shopping experience, especially during promotions and holidays. It's praised for its user-friendly interface, easy installation, and seamless Shopify integration. The app offers customization options and conditional logic for product selection. Exceptional customer support is frequently highlighted, with quick and effective assistance. Merchants value its robust features and reliable performance.
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I just tried out this app yesterday and it's already given me exactly what I need. I still have to go live with it but I'm very excited about it. The features are so user friendly and Hamza has been so fast with responding to all my questions! I would highly recommend!
Thanks for taking the time to write this review! I know what you mean - Hamza's so efficient that it sometimes feels like he answers questions before they've even been asked.
I tested 3 'build your box 'type apps and this is by far the best. I was able to set up the box very fast and easily, it has many more options than other apps and it allows you to use multiple SKU bundle without having to change anything in your theme. Also their support team was very prompt and helpful when i needed help. The only minus i can see so far is that the app doesn't have a report section, that would make a nice addition.
Thanks so much for your detailed review! It's encouraging to hear that you found so much value in Box Builder's versatility since we're very proud of this aspect of the app.
We would love to hear more about the kind of information you'd like to see in a Box Builder report section. If you'd like to chat about it, please reach out to Support and ask for Hannes, our Customer Lead.
Awesome tool and magnificent support. 10/10 for Hamza and the team. They solved every single issue that we had and made the app work fantastically well. Thanks!
Hola! Thanks for reaching out to us when you had an issue. Also, thanks for displaying your builders on your home page. Now, we are dreaming of tangerines, lemons and persimmons. 🍊
I'm using this app so customers can create their own craft kit. I really like how you can customize each step. Would recommend.
Great app, with great customer service. There were a few questions we had, had a response quickly and nothing was too big of an issue. Definitely recommend.
We are tickled to be featured on your home page!
Thanks for this review, we really hope our app helps you make it rain this holiday season!
If you need any support, you know how to reach us!
Very useful app :)
The team were very supportive since they immediately made a call to help us with all faced issues.
Really appreciated support
We are so excited to be a part of your big launch! 💖 Thanks for making our app such a critical part of your customer experience!
I recently used the Box Builder app to create bundle boxes for my Shopify store and I must say, I am very impressed with the app and the support team behind it. They were extremely helpful in fixing the issues I had with the size label, mouse cursor and item showing up in the catalog. I appreciate the quick and efficient response of the support team.
Overall, I found Box Builder to be the best option among all the bundle box apps available on Shopify. It was easy to use, had a lot of customization options, and most importantly, provided a great user experience for my customers.
I highly recommend the Box Builder app for anyone looking to create bundle boxes for their Shopify store. Thank you to the Box Builder team for providing such a great product and excellent support!
Thanks for taking the time to write such an amazing review! We are very happy to hear that you are satisfied with the features BoxBuilder provides. Please rest assured that we will continue working hard to provide you with an app that helps you run your business.
Please let us know if there's anything else we can help you with! Cheers!
The app is super easy to navigate while accommodating everything I needed to create a custom gift box for my customers. Hamza was very friendly and super quick to respond with a custom request I had to implement a banner as well! Thank you Hamza and team :)
We are always happy to support as you continue to work on your builder! Just shoot us a note if you need any more help. Can't wait to see your final product!
Updating my review here. The support team has been super helpful in fixing some minor bugs I've seen on my site!
Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏
At first we had some troubles with the app. The team got in touch inmediatly was very responsive and helpfull. So helpfull that We decided to give the app a second chance. 5 stars for customer service so far! We will see if the tech works on our next big sale.
We are sorry for the experience you had. This is not something we typically see with Box Builder and are working directly to help with your issue. Our team has reached out and helping resolve the matter.