Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust set/kit bundling and automatic discount features. It's praised for its user-friendly interface, compatibility with Shopify's subscription API, and ability to manage large product catalogs without slowing down websites. Many appreciate the responsive customer support and the high level of customization, including multi-step product selection. It's seen as a valuable tool for businesses offering customizable products or gift boxes, with potential to boost average order value and improve customer shopping experience.

May 9, 2022

The developers are very helpful. I've asked them so many questions and they always get back in a timely matter.

Agridime
United States
12 months using the app
Edited April 14, 2021

Finally, a good bundle app. We needed something to allow customers to build a custom box with a fixed number of items. This does that well and the team at Box Builder is extremely responsive and are actively supporting the app with new features. The features provided by this app are core to my ordering process and I think it's fully worth the $20/mo. Update 4/21: Still using this after 6 months. The support team is fantastic, responsive, and the app is regularly updated and still well worth the $20/month for us.

Casey's Cookies
United States
12 months using the app
Staytuned replied October 28, 2020

Thank you so much for the review. I wish we could try those cookies over here!

August 25, 2022

This is a tremendous app with tremendous support. If you're looking for a way to create bundled products look no further - you've found the one!

OIAM
United States
11 months using the app
Staytuned replied August 29, 2022

Thanks for your review! We cannot wait to see your site go live. If you need anything as you're getting ready, just drop us a line and we will do our best to live up to the honor of being tremendous. :)

January 17, 2022

AMAZING! This app is exactly what we needed for our small business, and customer service is exceptional

Salty Box Co.
United States
10 months using the app
Staytuned replied February 14, 2022

Thanks for this great review! We're grateful for the chance to work with you and pride ourselves on our customer service - your feedback really made our day.

February 17, 2022

Works great, even better support. Would recommend them to anyone looking for an easy box builder for their store.

Ocean State Pepper Co.
United States
10 months using the app
Staytuned replied February 25, 2022

Thank you so much! Recommendations are our lifeblood.

September 21, 2022

Simply incredible! I looked for several apps that did just that and only this one perfectly fulfilled the purpose. Wonderful support!

amyi
Brazil
10 months using the app
February 28, 2021

I use this app to create small bundles of 4,9, & 18 options, so far it works great and Andrew's support is very helpful when small issues come up. Speed hasn't been an issue, the speed is slower when creating the first variant but once its been created and other people order that same variant, its much quicker. I'm guessing that is due to Shopify's backend itself and not this specific app so I don't have any problems with it. I switched from a more well known bundle builder app and like this one better!

MidnighTreats
United States
9 months using the app
Edited April 15, 2022

Perfect app for gift bundles! I tried so many apps (about 15 apps) but none of them met my expectations 100%. Best part is customer service, Hamza went back and forth and helped me with my design and technical requirements, he's been very patient til the end and took all my requests and suggestions into consideration. Very professional, keep up the good work! Thank you Hamza. Highly recommended solution for any store offering gift bundles :)

Burst of Arabia
United Arab Emirates
9 months using the app
Staytuned replied May 3, 2022

Wow, 15 apps! We are so glad you found us (and we found you). Our team, especially Hamza, are laser-focused on resolving your issue as quickly, and thoroughly, as possible. We really appreciate this review, and the hat-tip to Hamza... we also think he is great!

February 24, 2023

This is a great product builder. It has been working well for us. Moreover it has great support. Support team is available whenever we need them.

Unibicestore
India
8 months using the app
Staytuned replied February 24, 2023

Thank you so much for this review. One of our favorite uses of our app is to sell delish sweet treats, like cookies!!

We love your builder (https://unibicestore.com/apps/builder/cookie-factory) and crave cookies every time we look at it. 🍪 ❤️ 🍪

Edited October 26, 2022

We used this app to create custom baby gift boxes and sale boxes. Customer service is quick and responvie and appworks well without bugs.

Ele Ella
United States
8 months using the app
Staytuned replied May 18, 2022

Hi! Thanks for your patience with us! As you can tell, we aim to provide the very best customer service. As we are a small (but mighty) team of real humans, sometimes we are slower than we'd like in responding. We are working on improving our response time. Appreciate this review and your honest feedback!