Overall rating Based on 774 reviews
I tried this App and had a couple issues which happens, i was hoping to get them sorted out so I contacted support twice but no reply...
I have since found a cheaper and better Menu App
We are sorry you didn't have the best experience with us.
We looked through all our emails and all we could find is an email from 24th of March to which we replied but we didn't receive any response back. We did reply to the same email address you contacted us from.
Also one colleague of mine reached you again this morning via email. We also tried to find a new contact email on your website, in case ours got lost on the email you contacted us from, but we didn't find any contact form.
We take our job very seriously and we always reply to all of our clients as soon as possible.
We are eager also to help you create the best menu for your website. So if you are still willing could you please double check if maybe our email got lost in spam, as we learned that sometimes this happens? You can reach us anytime at email@example.com
Thank you and hope to get this sorted as soon as possible!
I really like this app visually and functionally, unfortunately it crashed the other day and rendered my main menu unusable for a couple of hours, forcing me to change back to my original Shopify menu as they sorted out their server issues. Got it back running again and all my previous information was still there so just had to re-install and publish it and it was back to normal. Although this happened I am still happy with the app and it's functions and will keep using it, hopefully it wont happen again.
We are very sorry for the inconvenience and that the access to our app admin was not available for 3 hours. As we mentioned during our email conversations, this error should not happen again.
We are pleased that you are happy with our app's functionalities and please know that you can reach us anytime you need any help from us. You can do this at firstname.lastname@example.org
Have a lovely day and good luck with the sales!
19,95 for an App not working now, where I need it the most, and a support line you cant chat with or communicate directly with is not a good app.
Until now it has been good, but this is a very bad experience.
*After my review the support line did help me - still I am unsatisfied, that I need to have some background experience when I make changes, cause the APP needs to be handled in a certain way.
Geek Chic Clique
What's the point in using this app when the basic features don't work properly?
I can get over the loading troubles, but I can't really get over the fact that it randomly decides to not show new or existing collections. After working very hard in creating a collection this app doesn't update and you can't see your collection title, much less select it.
It's a shame, because it's a fun little app and it could be awesome, but it lacks maintenance.
Worked for a while, then when I wanted to make changes it reverted back to the standard shopify menu. Then when I tried to add the menu back, it constantly kept asking for a password ( I do not have a password ). When uninstalling it kept the code in my website, which I have no idea how to remove. Support is non-existent, no website etc.
(update, I got a prompt reply back after review)
The Hooded Goblin
So far so good.
But I am having a issue now where only the most recent collection shows up as a menu option in the menu builder.
Inside Stores 2
Menu is great but support and documentation is lacking. I've sent email and has been waiting for a response. Yes I get that it's been only a day but in this days and age 24 hours for a support question to be answered is unacceptable.
Follow up--Super snippy support. Again, I think the app is nice, not crazy about the support before and even more so now.
Re the documentation, the only thing I can see is the tutorial which explains how to set things up, which is easy enough. However it doesn't explain any other issues that might come up. A FAQ section explaining most common problems would be useful.
Update-I'm changing to a 3 star because it's really one of the better ones available on Shopify. Pretty intuitive. Still some issue with mobile which you have to contact the app developer to fix.
It's a cool app but it is not worth $239.4 per year.
Market Square Jewelers
This app is great for simplifying Shopify's drop down menu and categories, but if you are looking for customization (type of font, additional options for drop down, size of widgets, ability to create sub categories within the simple drop down menu, etc), then this may not be the best choice. The app is awesome for someone who wants to simplify and visualize their drop down menu. I would love to have Buddha apps offer further customization - even if it is for an additional fee.