Reviews (2,000)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust bulk editing features, which efficiently manage large product inventories by quickly updating tags, weights, prices, and barcodes. Its user-friendly interface suits those with limited tech skills, and additional features like scheduled tasks and CSV export/import enhance its versatility. The responsive live chat support is also frequently commended for its effectiveness in assisting users.

January 31, 2025

I couldn't run my online store without Hextom. Both the app and their support are amazing! Comes highly recommended.

Om-Style
United Kingdom
7 months using the app
February 12, 2025

Hextom, please work with Shopify and give me the ability to restore variants. It's 20+ days to restore based on App issue that deleted variants.

February 2025 App Issue that deletes variants.

I am hopeful in cases like mine with over 100,000 variants and being on 3 sites with Enterprise plan they have more solutions and at least try to reach out to Shopify on my behalf. It was their app that deleted the variants.

Please advise, Hextom. I have Loved the app but this scenario is a little precious and hope you can be more helpful.

Bella Frye
United States
About 1 year using the app
November 28, 2024

Great app! it is the only one solutions I found to update my catalog made with more than 700 products .
Support is fast and reliable. Thanks to Henry B who helped me to find the best solutions to my questions :)

Artem Legrand
France
9 months using the app
February 2, 2025

Hexcom is amazing!! This app and their others have saved me so much time and headache with tasks. It does so much.

Digital Deco Designs
United States
5 months using the app
February 4, 2025

This app is a must have for stores with large number of product listings.

Due to adding a new market, 6000+ google shopping field errors appeared over night, which limited google traffic to the website. This needed to be fixed quickly.

With the Hextom app a series of product and variant updates were quickly applied, clearing the google errors and allowing google traffic to recover.

Additionally, there was an issue with blank dropdown menus appearing for hundreds of products, an issue that had persisted for years. This was able to be fixed in about 10 minutes with the direction of the excellent support team.

Adult Stuff Warehouse
Australia
3 days using the app
February 20, 2025

Makes life so much easier. Saves countless hours

Tee Rhythm
United Kingdom
4 months using the app
January 27, 2025

This app saves hours of manual labour, using it every week a couple of times to tweak any field!

ClothesCraze
Sweden
3 months using the app
December 6, 2024

very useful program. easy to change what is needed.
and the customer service is very fast and reliable.

Glika Luxury Care
Greece
Over 1 year using the app
January 7, 2025

Software is amazing and extremely flexible. Customer support too is very good. I am happy with the service and working of the software.

Poochi Paws
Canada
2 months using the app
November 17, 2024

I've had a great experience with Hextom. It has saved me so much time with the ability to mass edit data.

I love this app!

Portrait My Pets
Canada
5 months using the app