Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify the product editing process, allowing for bulk changes to prices, descriptions, and SKUs. They find the scheduling feature and the option to revert changes particularly useful. The support team is noted for their prompt and professional assistance. Additional features like custom SEO fields, data export to CSV files, and variant option cloning make it a valuable tool for managing large inventories.

May 28, 2019

Great app. However this popup is annoying and forced me into leaving a review. 1 star. Happy? Hopefully no more popups.

CaseBuddy
Australia
11 months using the app
October 29, 2020

Very expensive for an app to bulk edit. 10 USD for 10 tasks a month. There are other apps more affordable with unlimited actions.

RegalosBaby
Spain
6 months using the app
Edited December 20, 2017

YEA...uhmmm...i have like 30 task that do absolutely nothing but just sit there...not editing anything

Og Warehouse
United States
5 months using the app
September 9, 2019

You’re charging me $50/month and I’m not even using the app. It should be a pay per use model. Please let me know when this changes.

Scarflings
Canada
5 months using the app
Edited August 24, 2018

NOT WORTH THE COST FALSE ADVERTISING

This app charged me for the month 4.99$ to make ONLY 5 bulk edits,

then it now wants me to pay another 15$USD in order to get more bulk edits.

BUYER BEWARE, this is a new change it was NOT like this before

Cost of App is $4.99 + 14.99 = $20 USD a month if you want to do more than 5 bulk edits a month

I want a refund, going with another app

Stylebuy Wholesale
Canada
3 months using the app
May 1, 2019

Not mobile friendly. Freezes. Screen starts to jump. Concept is right. Might be better on a pc computer

oohhh_thatsnice
United States
3 months using the app
January 20, 2021

Terrible customer service. The app is no longer working on my site and have been waiting more than 2 days for support to look at it. This is January!! during the sales!! our busiest time. Its unacceptable, I have deleted the app and will need my payment refunded.

handmadechesterfields
United Kingdom
About 2 months using the app
May 30, 2018

This is the MOST confusing and frustrating app I have ever seen!

Mbkplanners
United States
About 2 months using the app
July 31, 2017

This app only works about half the time. I can't believe a company would release this kind of trash without fixing the bugs.

Mittenvapors
United States
About 2 months using the app
July 8, 2022

Trying to import products into collections using csv and the app won't read what is very clearly in the column that I uploaded. Only 2 columns, sku and collection, and it shows correctly when setting it up. But on processing it says the collections column is blank, when it is clearly not. I have tried many times to upload my data and nothing.

Ihubdeal
United States
About 2 months using the app
Hextom replied July 9, 2022

Hi,

I have looked into the bulk editing task in question. The task was created correctly. When checking the detail logs, you will see that the products were not changed because they are already in the state as required in the CSV file, which means in your case, the products are already in the collections you want to add them to. I spot checked a few products, and they are indeed already in those collections. That's why the task finished as 0 products edited.

Please let us know if you have any questions. Our support email is help@hextom.com.

Thanks :-)