Buy Button channel , 385 reviews

Overall rating
3.4
Counts per rating level
  • 37% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 16% of ratings are 1 stars
June 24, 2021

I am setting up a new website and looking to integrate the Shopify buy button as the payment integration gateway. Its a little complicated and your support is hard to reach because you have to dig through forums, saying you cant find your answer before it finally allows you to get the support phone number or chat. I like having the option of the buy button because I want to use wordpress to customize my website, so I really happy to have the option but setup with containers and stuff is just a learning curve I have to get used to.

Bean Brainz Coffee LLC
United States
About 2 months using the app
Shopify replied July 4, 2021

Hey, there. Thank you so much for writing this review! To help make contacting our Support team easier, I'd be happy to provide some steps to help navigate the Shopify Help Center (https://bit.ly/3gqKnPt).

After logging into your account, you'll be prompted to search a topic. Simply complete a search and a button to get support will appear beneath the relevant resources generated from the search. From there, you'll be able to choose from our live chat, email, or callback. Cheers! -Elias, Shopify Support

September 10, 2019

Decent app overall. Seems to function well enough. The new ability to access from the product page is nice.

However, I find its use limited for my business as I can not create a checkout link with multiple different items. It's rare that my customers purchase single items so being able to curate a custom basket of items would be very helpful.

The Beer Library
New Zealand
3 months using the app
Shopify replied September 25, 2019

Thank you for sharing this feedback with us! If you know customers would like to purchase certain items together, we do have the option to create a Buy Button for collections (http://bit.ly/2mIfRIL). If you have customers that are reaching out directly as well, Draft Orders could be a good solution for creating custom carts! This page here talks about those (http://bit.ly/2mQFk2r).

I've also followed up with you via email to log your feedback for our development team, so that we can continue to improve Shopify and our apps. Thanks again! -Lizzy, Shopify Support

October 6, 2020

Overall, very convenient. I love how I can tailor the elements to match the visual language of my site. But I had some customers report that the Buy Button did not work on their Samsung devices. Some improvements still need to be made to ensure cross-platform seamlessness.

Sparks Publishing
Canada
About 2 months using the app
April 18, 2021

The app works well but like others have said, there are some limitations. It would be really great if it worked with other apps, like Easy Tabs, so that you can tab the descriptions (this function doesn't carry across to the Buy Button).

Azurlis® Natural Skin Care
New Zealand
About 2 months using the app
June 7, 2019

I like the buy button. Only downfall is that it opens another window. I have only had one purchase on it so far.

Upwardperk
United States
About 2 months using the app
Edited December 13, 2018

Lacks some features that should be built into the button including more layout options.

Also had to hand code each button to route to the correct domain instead of the shopify.com checkout domain. Fix this please.

Innovative Pro Design
United States
5 months using the app
November 2, 2021

I use the buy button as the payment platform for my own website. Its alright, but it can be a lot better if it had the following:
- Apple Pay isn't an option as a payment method with a buy button and thats a big set back as Apple Pay is a very popular in demand
- if you have variants for a product, all the variant images show under the product information. The variant images should be separate from your product image. You should only see the variant images when you select the variant in the drop down
- the shopping cart will only appear on your own website if you select a buy button. The shopping cart should be its own separate feature to be able to integrate with your own personal website. If customers are browsing your site they cant go back to view there cart seamlessly unless they select a buy button and that isn't great .
- the buy button / Shopify lite plan should include having the email subscription feature as well as the my account /login/register feature. Since the buy button creates its own cart the my account feature will connect with the cart. If you have your own website and you try to have your own my account feature its not going to register with the buy button cart and thats a big downfall.
- The buy button needs to be able to work with websites for online buying . A more user friendly manual for using a buy button for a personal website not just a blog. -

NudeBabe Cosmetics
United States
2 months using the app
Shopify replied November 2, 2021

Hey, there. Thank you for taking the time and writing this review. We understand that being able to support Apple Pay, having separated variant images, and email subscriptions with the buy buttons can be beneficial for our merchants, like yourself, and we'd be happy to share this feedback with our development team. Cheers! -Elias, Shopify Support

October 1, 2020

Super easy to use and super portable. The descriptions didn't always appear correctly when using full size though.

2t's VRC Merch
Australia
13 days using the app
March 29, 2021

We use the Buy button on a Webflow site, but there is not many options to embed the button into the design (other than color). We therefore made a custom shopify embed button to allow for more products using the same embed code and customizing the button and chart elements to fit the design. Using Shopify only as the eCommerce engine works very well.

Rimfrost krill
Norway
5 months using the app
Shopify replied April 9, 2021

Hey, there! I can definitely see how being able to customize the button a bit more could be beneficial - I'll be sure to pass that on to the correct team as a feature request for you. Thanks so much for the feedback! - Oliver, Shopify Support

January 1, 2020

It’s really helpful and integrates pretty well with wix, though many features are missing from a true Shopify site. We cant add a cart as each individual code goes in its own HTML box, and we can’t sort the products as each product and code is individual. More integration with other companies would help

GiftsUnder$25
Canada
2 months using the app
Shopify replied January 15, 2020

Thank you for taking the time to share this feedback with us. While you're right that the Buy Button doesn't create the same cart features as are available on a Shopify store, there are some options.

Depending on the exact set up you'd like to achieve, you may be able to use Collections with the Buy Button (http://bit.ly/2mIfRIL) or Checkout Links (http://bit.ly/2pfEQnI)!

I’ve also reached out to you via email so we can chat further and I can share your thoughts with our development team. Hope to hear from you soon! -Lizzy, Shopify Support