Reviews (111)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling custom or bespoke product inquiries by hiding prices on specific products or collections, ideal for stores without a traditional shopping cart. The app is noted for its straightforward setup, user-friendly interface, and immediate functionality post-installation. Support is particularly praised for its quick response times and effectiveness in resolving issues and assisting with customizations, including through WhatsApp.

November 15, 2024

Great support, they helped with everything. Good work, thanks.

HTXSOLAR
Netherlands
SetuBridge replied November 18, 2024

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our support helpful and that we could assist with everything you needed. Your kind words motivate us to keep delivering excellent service. If you ever need help again, don’t hesitate to reach out. Thanks for choosing us! 😊

November 21, 2023

Worse app I have used on this platform. Working with support now and its nightmare.

Multiple aspects of their app do not worth and they don't seem to know how to fix some of the basic issues other apps don't have.

Would not recommend!

GP Sports Cards
Canada
11 months using the app
SetuBridge replied November 23, 2023

Hello GP Sports Cards,

We sincerely apologize for any inconvenience you've experienced with our app. Upon further investigation, we observed that the app was not installed on your store when you initially reached out, which hindered our ability to provide immediate assistance.

We've since verified that the app is now installed and appears to be working correctly on your store. If you are still facing any issues or require support, we encourage you to reach out to our support team directly. They will be more than happy to assist you and ensure a smooth experience with our app.

Thank you for your understanding, and we appreciate the opportunity to address any remaining concerns.

Best regards,
Setubridge Technolabs

April 16, 2024

App works great. Very helpful support. Highly recommend.

Riverwoods Flooring
United States
7 months using the app
SetuBridge replied April 18, 2024

Thank you so much for your 5-star review! We're thrilled to hear that you find the app works great and that you've had a positive experience with our support. Your recommendation means a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out. Thanks again!

April 5, 2024

Great App and Fantastic Customer Service

Demure
Japan
3 months using the app
SetuBridge replied April 12, 2024

Hello Demure ,

Thank you so much for your 5-star review! We're delighted to hear that you find our app great and that you had a fantastic experience with our customer service.

Thanks again for your support!

Best regards,
SetuBridge team

December 30, 2023

good support team... nice app

shrutisushma
India
10 days using the app
SetuBridge replied January 4, 2024

Hello shrutisushma,

Thank you for your kind words and for giving us a 5-star rating! We're delighted to hear that you found our support team helpful and that you're enjoying the app.

Best regards,
SetuBridge team

November 27, 2023

Really simple and easy to use app. Only took 5 mins to install and add to all my product listings.

Pro Couplings
United Kingdom
About 3 hours using the app
SetuBridge replied January 4, 2024

Hello Pro Couplings,

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our app simple and easy to use. Your feedback means a lot to us.

Best regards,
SetuBridge team

February 13, 2024

Very good support, they helped me with everything and even met all my wishes!

Ekomax
Croatia
About 2 hours using the app
SetuBridge replied March 22, 2024

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our support team and that we were able to meet all your needs. If you ever have any more requests or questions, don't hesitate to reach out to us. We're always here to help!

February 11, 2021

This app gave us the feature that we need to meet our requirements. The customer support team is very professional and they deliver their support on time! Thank you for this superb product!

ARTPH
Philippines
Over 3 years using the app
April 23, 2022

The folks at setubridge were extremely helpful! I contacted them via the app customization request button and immediately replied. They saved me a few $$ as I didn't have to hire a Shopify developer to make a custom edit. They did it for me and super fast too. The app works great and does the job. All our products are custom hand-made so we generally like our clients to reach out and request a quote so we can establish a relationship with them and discuss their options. With the CALL FOR PRICE app, we are readily able to do this.

HYPEMAKERZ
United States
Over 3 years using the app
SetuBridge replied April 30, 2022

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.

February 9, 2021

We set this app to help differentiate from products freely available to purchase online and restricted products. Set up was easy with the great customer and technical assistance.

Gentry's BBQ General Store
United States
About 3 years using the app