Candy Rack • All‑in‑One Upsell
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Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through effective upselling strategies, including on-page, cart, and post-purchase options. It offers a customizable Upsell widget that integrates seamlessly with various site themes. Merchants find it easy to install and operate without slowing down the site. The support team is praised for their responsiveness and helpfulness, providing personalized assistance and continuous app improvements based on feedback.
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Used the app for a few years. Very good app and does what its supposed to do very well and excellent support. Conversion has not been great which is why I am no longer using the app. I went for another upsell in cart method instead which is probably better suited for my business. Thanks
Thanks for the review and for sticking with us for a few years, we really appreciate it. However, we're sorry to hear the conversion wasn't where you wanted it to be. In reviewing your setup, we noticed you were only using one of the available upsell placements, which unfortunately meant you weren't leveraging the app's full potential. Since you’ve moved to an "in-cart" method, our new Candy Rack slide cart would actually be a perfect fit and might provide the results you were looking for. If you're ever open to testing it out, drop us a note at support@digismoothie.com, we’d love to help you get the most out of it :)
A good option if you want to consolidate on-page, cart, and post-purchase upsells into one app as I did. The Candy Rack team was super helpful with a demo call and with support after installation. They responded over chat to help me get everything working properly including updates to formatting and fixing a bug btwn the app and my theme.
We appreciate the detailed feedback, and we're happy that Candy Rack is providing a consolidated solution for your on-page and post-purchase upsells. Please let us know if you need anything else as you grow!
Wonderful and user friendly. Tried to do pop ups with a couple other apps before I tried Candy Rack, and they couldn’t do the job. Candy Rack saved the day.
Thank you for the kind review! We’re happy to hear that Candy Rack is providing the user-friendly experience you were looking for. If you ever need any assistance as you continue using the app, please don't hesitate to reach out to us :)
Great app to improve your AOV. Offers several options, where to place your upsells and keeps adding more!
Customer care is excellent!!! I had a lot of questions and all of them have been patiently answered.
Thank you very much for this review. We are pleased to know that Candy Rack is effectively helping you improve your AOV and that you find value in our diverse upselling options and ongoing feature development. We are also committed to providing thorough and patient customer support, and we appreciate you recognizing our team's efforts.
Does almost everything I need and the support is good and have added my feature requests on the roadmap
Thank you for your kind review. We're glad our team has been helpful. We are indeed planning to deliver the single-item upsell layout in the very near future. Don't hesitate to reach out to us whenever you need our assistance!
Amazing app for upselling, works effortlessly with no problems.
Thank you for the review. We're happy to hear everything is working effortlessly for you. We're here if you ever need assistance :)
Very useful. Support is quick and attentive. I recomend it!
Thank you for the kind words. We're glad to have you with us! Our support team is always ready to assist if you need any further help as you grow :)
The customer service is absolutely amazing! They're always super quick to respond and really helpful! Very happy!
Thank you for the review and for highlighting our customer service. We’re glad it’s been helpful. If anything comes up, please reach out, we’re happy to help :)
丁寧かつ迅速な対応で非常に良いカスタマーチームです。
プロダクトにも満足しております。
Fantastic app and fantastic support - highly customizable and offers a fast option to upsell products to our customers without affecting the structure of our product pages. We spoke with Emmanuel who was very understanding and quick to help with any questions we had.