Candy Rack • Upsell Cross Sell

Candy Rack • Upsell Cross Sell

Reviews (197)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting average order value and sales, with some seeing a 25% revenue increase. It effectively moves slow-selling items and enhances conversions with on-page, cart, and post-purchase upsells. The app is user-friendly, integrates seamlessly with themes, and allows customization without coding. It's reliable and effective, with exceptional customer support that provides quick, thorough assistance and custom code changes to meet specific needs.

May 13, 2026

We've been using Candy Rack for many years and it's totally worth it. It handles all upsells and cross-sells. The dashboard and analytics are powerful. The user interface is customizable and support is very good. It paid for itself within the first week.

ChokeSports
United States
Over 5 years using the app
February 18, 2026

Used the app for a few years. Very good app and does what its supposed to do very well and excellent support. Conversion has not been great which is why I am no longer using the app. I went for another upsell in cart method instead which is probably better suited for my business. Thanks

WHEELHUT
United Kingdom
Over 4 years using the app
Digismoothie replied February 19, 2026

Thanks for the review and for sticking with us for a few years, we really appreciate it. However, we're sorry to hear the conversion wasn't where you wanted it to be. In reviewing your setup, we noticed you were only using one of the available upsell placements, which unfortunately meant you weren't leveraging the app's full potential. Since you’ve moved to an "in-cart" method, our new Candy Rack slide cart would actually be a perfect fit and might provide the results you were looking for. If you're ever open to testing it out, drop us a note at support@digismoothie.com, we’d love to help you get the most out of it :)

April 2, 2026

WE were looking for a feature they didn't provide and they went above and beyond and created the code for us on the spot

Candy Store For Me
United States
14 days using the app
Edited May 5, 2026

Seriously love these guys. Nothing is too much trouble, and they've made us so much extra money! Don't hesitate. Not a paid review, just a very grateful customer :)

Rigid PRO Camera Cinema Rigs
Australia
About 2 years using the app
May 29, 2026

Overall perfect. Richie helped me to code a custom trigger and integrate it in no time. Thanks candy rack Team! :)

SlayBabz
Germany
11 months using the app
April 17, 2026

Rein was great she helped us solve the problem very easy. highly recommend

The Tradie Kit
Australia
About 1 year using the app
March 4, 2026

Great app that help us increase AOV. Support always on live and ready to implement any request. Recommend.

BrooklynBotany.com
United States
About 5 years using the app
Digismoothie replied March 31, 2026

Five years is a fantastic milestone, thank you for sticking with us for so long! We’re glad to hear that the app is still helping you increase your AOV and that our live support team has been able to keep up with your requests. We’re always here if you need a hand with any new implementations :)

March 12, 2026

Sto testando questa integrazione e mi sembra che abbia tutto quello di cui ho bisogno per gestire regole di vendita personalizzate , pack di prodotti e upsell nel carrello.
Supporto eccezzionale, consiglio l'acquisto.

Muri Puliti Popoli Muti
Italy
7 days using the app
Digismoothie replied March 31, 2026

Thank you for your review! It is great to hear that Candy Rack provides exactly what you need for your store. We really appreciate you recommending the app to other merchants. Please don't hesitate to reach out if you need anything as you continue using the app :)

May 27, 2026

Great app for AOV uplift, order add-ons, and slide cart. Excellent customer service, as well. Both Lucia and Richie have been amazing. Highly recommended.

PragerU
United States
2 months using the app
January 31, 2026

Wonderful and user friendly. Tried to do pop ups with a couple other apps before I tried Candy Rack, and they couldn’t do the job. Candy Rack saved the day.

saucybars
United States
11 days using the app
Digismoothie replied February 2, 2026

Thank you for the kind review! We’re happy to hear that Candy Rack is providing the user-friendly experience you were looking for. If you ever need any assistance as you continue using the app, please don't hesitate to reach out to us :)