Candy Rack | Checkout Upsell

Candy Rack | Checkout Upsell

Reviews (289)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly boosting conversions and average order value through both post-purchase and pre-purchase upsells. It features a user-friendly dashboard, easy installation, and customizable options without needing coding skills. The app is also noted for its excellent customer support, with a team that is responsive and helpful in resolving issues and customizing features, making it a valuable tool for increasing revenue efficiently.

June 23, 2023

Very reliable upsell software and elite customer support. I had an issue with the way discounts were being calculated ($ only -- and wanted %), and Emmanuel not only solved my issue right away, he instantly added a feature with a dropdown to select $ or % to display. Incredible support and the app has been reliable for years.

BANG Percussive Therapy Massage Gun
Canada
About 4 years using the app
March 3, 2022

5* Amazing service and a quality app! The customer service and help we received from Tom was exceptional. Thank you Tom! Nothing was a problem and you dealt with our custom request swiftly. The app is very good, the best upsell app we have used! We would highly recommend to anyone considering this app.

Insight Cordless Lighting
United Kingdom
Almost 4 years using the app
January 10, 2022

Upselling is a big part of an online business, and Candy Rack has shown to be a good tool for doing that. I would really like to make note of the customer service. We have used the app for a while now, and customer service has always provided a solution for anything asked. Even with what may seem like pesky questions they fully explained and resolved any issue we may have had... quickly and ...

PawCreate
United States
Almost 4 years using the app
August 25, 2020

The customer service of the app is amazing. Sorting out problems quickly.
And looking for updates too.
5 starts Plus!

GoodieCo
Australia
Almost 4 years using the app
July 29, 2022

We use Candy Rack for upselling across all our stores (localizations). The user experience is straightforward and the support is excellent and quick. The return on investment of this application exceeded our expectations and is a must for everyone taking e-commerce and customer experience seriously. Ladislav (Product/Design Lead @Somavedic)

Somavedic US
United States
Almost 4 years using the app
January 13, 2022

Tom was very helpful and responsive when I had some issues running the app with other apps installed. He solved those issues I had within a few minutes! Now the app is fully compatible with my other apps on my website. Wonderful app and service. Highly recommend!

Prime Liquor: Alcohol Delivery Singapore
Singapore
Over 3 years using the app
January 26, 2021

Very pleased with Candy Rack! Its smart automated feature accounts for thousands of dollars in additional revenue each month just by turning it on. When we recently ran into trouble with a conflicting App, Tom's speedy assistance helped us troubleshoot and come up with a simple solution. Thank you Candy Rack!

Project Nursery
United States
Over 3 years using the app
August 31, 2021

I would give their support 10 stars if Shopify allows. Candy Rack's support is truly excellent. Lucia went above and beyond to offer her expertise on upselling strategies, tweak the look of the upsell pop-up for us and iron out some other issues for us.

Giant Knox City
Australia
Over 3 years using the app
August 22, 2021

I almost never write reviews but I had to for this app. I use both Candy Rack and Candy Cart upsell apps by Digismoothie and it has been the best decision I've made for my store. I've tried so many upsell apps and none compare to this one, the simplicity and usability of it makes it applicable to virtually all stores. Just try the app and watch your average order value increase overnight, a must ...

Gravity Case
United States
Over 3 years using the app
September 27, 2024

This app is very suitable for stores that need to have some options to upsell their products on their product page. while I am new to using this app I can tell when a developer makes an effort to provide the best UI possible for its users and for that reason and support available to users as well I will give it a 5 starts and hope they can continue to improve their app as well.

smart pattern making
United States
About 3 hours using the app