Candy Rack | Checkout Upsell

Candy Rack | Checkout Upsell

Reviews (289)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly boosting conversions and average order value through both post-purchase and pre-purchase upsells. It features a user-friendly dashboard, easy installation, and customizable options without needing coding skills. The app is also noted for its excellent customer support, with a team that is responsive and helpful in resolving issues and customizing features, making it a valuable tool for increasing revenue efficiently.

March 28, 2024

Super top notch costumer service and app!

Otay Baby
United States
8 months using the app
July 31, 2024

Great support, helpful & timely!

Philly Fair Trade Roasters
United States
14 days using the app
May 28, 2024

Great customer service!

MobielMarkt
Netherlands
2 months using the app
March 27, 2024

New to the app so far so good ❤️‍

Beau Byon
United States
11 days using the app
October 3, 2019

This app is great! Really increased my add on sales because it is so easy for my customers to add additional items in their cart. Recently re-designed my website and the program was no longer compatible with the new theme. Their support team went above and beyond to fix the issue for me all within 24 hours of initial contact. Very happy with the service!

Inluxxe
Australia
Over 5 years using the app
December 18, 2018

I really like this app! It is very simple to understand and setup unlike some of their competitors. Customer service is also top notch. We had trouble with another app interfering and they have been more than helpful in getting my problems resolved. The presentation is just what I wanted. Treat yourself and give it a try.

VMC Chinese Parts
United States
Over 5 years using the app
August 8, 2024

サポートの対応が早く、的確です。*英語
アプリを入れて12時間以内にコストをペイしました。

tsui
Japan
3 days using the app
September 8, 2021

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

3V Gear
United States
About 4 years using the app
June 23, 2023

Very reliable upsell software and elite customer support. I had an issue with the way discounts were being calculated ($ only -- and wanted %), and Emmanuel not only solved my issue right away, he instantly added a feature with a dropdown to select $ or % to display. Incredible support and the app has been reliable for years.

BANG Percussive Therapy Massage Gun
Canada
About 4 years using the app
March 3, 2022

5* Amazing service and a quality app! The customer service and help we received from Tom was exceptional. Thank you Tom! Nothing was a problem and you dealt with our custom request swiftly. The app is very good, the best upsell app we have used! We would highly recommend to anyone considering this app.

Insight Cordless Lighting
United Kingdom
Almost 4 years using the app