Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Reviews (271)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting average order value and conversions through effective upselling and cross-selling. They appreciate its easy installation, user-friendly interface, and customizable features that align with store themes without needing coding skills. The app supports bulk uploads via CSV and multiple themes, enhancing its utility. Exceptional customer support is frequently highlighted, with the team being responsive and helpful across phone, chat, and email. Integration with Shopify themes and other apps is smooth, and custom CSS options allow for further brand consistency. Merchants cite its comprehensive features and excellent customer support as key reasons for their satisfaction.

December 6, 2023

Great customer service, very responsive!

Nano Hearing Aids
United States
6 months using the app
November 14, 2023

Melannie clarified my doubts very well!

Estilo Idea
United Kingdom
26 days using the app
December 1, 2023

Great upsell app

ShipBlend
Romania
5 months using the app
December 19, 2023

Die App macht genau das was sie soll. Sie funktioniert problemlos, ist einfach zu bedienen und ist nicht vollgepackt mit Funktionen die man nicht benötigt. Der Support antwortet sehr schnell, ist freundlich, kompetent und sehr hilfsbereit.

SONS OF ELECTRICITY
Germany
About 1 month using the app
October 3, 2019

This app is great! Really increased my add on sales because it is so easy for my customers to add additional items in their cart. Recently re-designed my website and the program was no longer compatible with the new theme. Their support team went above and beyond to fix the issue for me all within 24 hours of initial contact. Very happy with the service!

Inluxxe
Australia
Over 5 years using the app
December 5, 2023

shopifyのアプリはいくつか使用してみましたが、
今まで使用したアプリの中で1番管理画面がわかりやすく
かつカスタマーサポートの質がとても良いです。

複数選択のアプリとも互換性が合うため、平均単価を上げていきたいと思います!
親切な対応ありがとうございました

HITOWAN -犬の手作りごはん屋さん-
Japan
6 days using the app
November 29, 2018

We are absolutely LOVING this app. We've had it installed for 2 weeks and have gotten over $2500 in upsells. AMAZING customer service, and super intuitive to use. The only thing it needs is more comprehensive analytics, but I have been assured by customer support that they are working on that. Definitely worth every penny!

DFTBA
United States
About 4 years using the app
March 3, 2022

5* Amazing service and a quality app! The customer service and help we received from Tom was exceptional. Thank you Tom! Nothing was a problem and you dealt with our custom request swiftly. The app is very good, the best upsell app we have used! We would highly recommend to anyone considering this app.

Insight Cordless Lighting
United Kingdom
Almost 4 years using the app
January 10, 2022

Upselling is a big part of an online business, and Candy Rack has shown to be a good tool for doing that. I would really like to make note of the customer service. We have used the app for a while now, and customer service has always provided a solution for anything asked. Even with what may seem like pesky questions they fully explained and resolved any issue we may have had... quickly and happily. If you are looking for an upsell app definitely give this one a go.

PawCreate
United States
Almost 4 years using the app
January 13, 2022

Tom was very helpful and responsive when I had some issues running the app with other apps installed. He solved those issues I had within a few minutes! Now the app is fully compatible with my other apps on my website. Wonderful app and service. Highly recommend!

Prime Liquor: Alcohol Delivery Singapore
Singapore
Over 3 years using the app