Overall rating Based on 101 reviews
Awesome app! Loads super fast, really clean design and great support by Tom who was able to customise it to suit my store. Highly recommend Candy Rack as a primary upsell app!
The Dog Mum
This is by far the best functioning and looking upsell app out there! We've tried a few and this is tops them all! The customers service is outstanding and no question was too hard to get help with (shout out to Tom - you legend!). We had some small design suggestions, just to make it extra professional for the customer, and these have already been implemented in the app function. Our upsells are already rolling through... YOU NEED THIS APP!
I have this app on 3 of my stores. The support is second to none and the reason I have it on all 3 is it works better than any other Upsell app i've tried. Clean and straight to the point!
I have been looking for an app like this for days! It is the perfect solution for upselling produts, but for me, it allows me to create a custom "bundle" or "package" for my products. It is clean, slick and non-intrusive. Tom offered amazing support, helping me match the modal to my theme so it looks pretty seamless.
I LOVE IT!
By far the best upsell app, very simple and clean. Integrates very nicely. But the service from Tom is amazing, very smart guy!
I'd say that this has been one of the top 10 best customer service experiences I've had since I started using the internet in 1995. After nearly 25 years of internet usage, for this to rank in the top 10, I'm quite impressed. I spoke a lot with Tom, from the Candy Rack team, and he has never failed to meet and exceed my expectations.
The quality of this app is great, but it seems that it just keeps getting better and better. Again, I'm impressed. This is an app that I can clearly tell that it just works. It does exactly what it needs to, whether you're on a desktop, laptop, tablet, or smartphone. It just works.
Depending on what you're selling and upselling, one sale can earn back any money that you spend as an investment to having Candy Rack, and not having Candy Rack can cause you to leave a lot of money on the table. For the price, I'd say to get it. Upsells are good and this helps you do that, efficiently.
WOULD I RECOMMEND THEIR SERVICE
I would absolutely recommend this service! I have never even left a review before for any Shopify apps and quite frankly, had never thought about doing so. People need to know about Candy Rack. I love it, already, and I only just recently started using it. I've got zero complaints.
This app is awesome. Immediately increased my AOV and sales. The customer support is also fantastic. 10/10 recommend.
If you are not using this as your main upsell app then there may be something wrong with you haha! Seriously, this is the cleanest upsell app on Shopify!
The difference between a good product, and an excellent one is often determined less by pricing, and features, and more by the team that you are working with. In our experience applications on Shopify are regular not just a "one click, done" type job. Often you rely on support teams to fix things, or integrate properly, and Candy Rack was no different. What was different was a response within minutes, a solution within hours, and an excellent support team willing to help and provide above and beyond service. Candy Rack works wonderfully, serves its purpose perfectly, and best of all, has a team that cares about their customers. Cannot recommend this application enough. If you want an upsell application that serves it purpose, and has a couple of bells and whistles to boot, look no further, you've found what you want.
Its amazing app for upselling the products. It has generated extra $$ for me in no time. And ROAS is through the roof! Also want to mentioned that they are very supportive. Excellent support team. Happy customer here :)