Candy Rack | Checkout Upsell

Candy Rack | Checkout Upsell

Reviews (287)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly boosting conversions and average order value through both post-purchase and pre-purchase upsells. It features a user-friendly dashboard, easy installation, and customizable options without needing coding skills. The app is also noted for its excellent customer support, with a team that is responsive and helpful in resolving issues and customizing features, making it a valuable tool for increasing revenue efficiently.

August 29, 2024

The support with this app is phenomenal. I have had a ton of questions, and they've looked into every issue I've had with patience and courtesy. The app works as expected.

I was a little disappointed to find out the thank you page upsell is currently unavailable on the new checkout, but they're working on getting this back. I'm currently using a checkout upsell and post purchase upsell and everything is working like it should. The app paid for itself within the first day or two.

BeeLovelyBotanicals
United States
20 days using the app
September 27, 2024

This app is very suitable for stores that need to have some options to upsell their products on their product page. while I am new to using this app I can tell when a developer makes an effort to provide the best UI possible for its users and for that reason and support available to users as well I will give it a 5 starts and hope they can continue to improve their app as well.

smart pattern making
United States
About 3 hours using the app
July 26, 2024

Would Recommend:

Working with Digismoothie team (Candy Rack) for about 3 months and they have been very helpful and responsive in working with us on our Upsells.

We had 13k Upsells that were required to add to our site. The CSV upload option with the team really has helped us do what needed to be accomplished in a much more efficient manner; and we appreciate how much you can modify/adjust for design without doing any coding, which is an option and would let you take your customizations even further if you wished.

Customer Service has been quick and responsive, uploads happen overnight for us which works out great and VERY rarely if there is an issue that has occurred during an upload, only takes them about a day to resolve.

Lucia, Christian, Andres and Rein are a few individuals that we have had the pleasure of working with and all have provided excellent customer service.

Thank you to the entire team for your help with our site.

LinesToGo
Canada
2 months using the app
August 29, 2024

the customer support is super thanks a lot

Happy Woof Store
Brazil
About 1 month using the app
June 3, 2024

We have been using Candy Rack for almost 3 years now and are very satisfied. The product is extremely effective and significantly boosts our conversions. Additionally, the application has always functioned flawlessly. We haven't encountered any issues at all.

The dashboard is very user-friendly, and installing the app is a breeze. The customer support is outstanding—it's rare to see such excellent service.

I would recommend this app to any e-commerce brand owner. In my opinion, it's a must-have.

best,
resul from germany

MR. CHAIN
Germany
Over 3 years using the app
February 14, 2025

FUnktionier gut und sieht hübsch aus!

Phullcutz
Germany
14 days using the app
August 1, 2024

We've used "Candy Rack" in many different Shopify Stores with all kinds of themes and with a bit CSS it's easily adjusted to feel integrated into any design. Working with it for a while, we can not only recommend it, but we also guarantee that it's one of the best developer's and app's out there. Digismoothie's "Candy Rack" will increase "AOV" and make all products feel more connected for the customer. A 5/5 Support with quick help and even per store adjustments that work perfectly well, what more can you ask for? If you haven't tried this app yet, what are you waiting for?

Detailing1
Germany
5 days using the app
April 12, 2024

After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!

Nutri Nation
United States
4 months using the app
May 12, 2024

Amazing support and always available! I always receive a response instantly using their chat feature and they have been able to solve or provide options to any questions I have. Thank you team!

AVRY JAMES LABEL
Australia
Over 1 year using the app
June 22, 2024

A simple and great app. The support team was awesome with helping with adding a custom button and were super quick to make changes. Would definitely recommend.

Poppy Rose
Australia
About 1 month using the app