Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, responsive customer service, and effective live chat feature. They value the ability to preview customer messages, view browsing history, and cart contents. The app's compatibility with mobile devices, automated responses, timed messages, and integration with platforms like Facebook Messenger are also praised. Merchants report increased customer engagement and traffic due to real-time visitor tracking and analytics. The app's ability to handle multiple chats, archive them, and edit comments post-posting are seen as beneficial. The proactive messaging feature is useful for engaging idle customers. The chat widget customization, affordability, and a free plan are other positives.
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Chatra is a GREAT live chat app that's been a perfect addition to our online store. We've tried a few different chat apps for our Shopify store, but Chatra was the simplest to setup and the most liked so far, as a bonus their customer service is excellent! Recommend to anyone who would like to be more readily available to their potential customers.
Earlier I was Using Tidio, it was very limited, Later some Shopify Expert recommended it & I Installed it. Since than I m in love with it. Bought License Account as soon as my trail expired. Highly recommended App.
No doubt the best chat app I've used. Visitors can have fast, direct access to your customer service and receive immediate response!
Installation process is very simple. No hassle setup, simply click "Get" and it is ready to go.
More amazing is that it comes with its own mobile app, so when someone sends a chat message, the message will be alerted on your iOS or Android; and you or your support team can reply potential customers on-the-go from anywhere!
Works very smooth and is highly recommended for any store owner!
Love this app! Very simple and straightforward but robust at the same time. Love that i can use it on the go (mobile) as well as on my computer. COuldn't be happier!
It's the most convenient and practical messaging app I've seen so far.
Superb app.Superb supprot. Highly recomended... :)
Fantastic app, it has so many cool features and it's so easy to use, it's unbelievable, really! The design of the app is another positive point, very clean and modern. Thank you for creating such amazing application!
Using this tool for 7 days now and i'm extremely satisfied! All messages in one place, great costumer support, great features.
Excellent job, thanks for making a free option for those of us starting out. Easy to install.
I love this app. It has made a difference in my business. The interface is simple to use and very complete.