Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, responsive customer service, and effective live chat feature. They value the ability to preview customer messages, view browsing history, and cart contents. The app's compatibility with mobile devices, automated responses, timed messages, and integration with platforms like Facebook Messenger are also praised. Merchants report increased customer engagement and traffic due to real-time visitor tracking and analytics. The app's ability to handle multiple chats, archive them, and edit comments post-posting are seen as beneficial. The proactive messaging feature is useful for engaging idle customers. The chat widget customization, affordability, and a free plan are other positives.
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Have been using it for a month now. Very stable and reliable. Cool that we can have text visible to visitors in different languages. I highly recommend.
Very good app, it provides real time visitor plus chat
Amazing app. Thanks for fast support
The app is fantastic. Very simple to use and has a very pleasing design. I’m still in the trial period and will miss some of the features that will disappear. I am unlikely to pay for the next set of features as the price is a little more than I would like to have paid, on top of all the other costs. This is a fantastic addition to our site and I would not hesitate in recommending it. Also the IOS app is a bonus and is a really nice addition which is appreciated.
Easy to use and very user friendly.
Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !
Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!
Love the ability to communicate with our webpage browsers (not browsers in the tech sense, but potential customers 'browsing' thru our site). Chatra integrates well into our pages and their customer support is EXCELLENT. They are very responsive and we hope their app brings us more success. Download it if it makes sense to your business.
Easy too use plus navigate and set up during the whole process to commune with customers. Fantastic app
I have a beauty/skincare store (www.beautyrefineryshop.com). Chatra is easy to use and I like being able to see who is coming to the store. It brings a more personal touch to acknowledge people when they "enter" the store. I like the ablility to do online and offline with messages that you can customize when you are offline.