Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
Refine
-
By rating
Free plan is very useful and perfect to contact buyer directly!!!! I love this! I can also control email through this app!
Great app - exactly what I needed. Very easy to set up and to manage. Love the fact that I get the notifications on my phone whenever someone asks a question on the website. Definitely a must have!
3oak Handcrafted creates and curates furniture and home goods. We immediately pivoted to e-commerce in the face of this pandemic by building ourselves a Shopify store. The integration between in-store and online is amazing. But we were not converting sales online, not a single one. We added Chatra and are now converting sales all over the United States. It's a game changer.
It is a great app for reaching out to store visitors!! Even has an automated chat bot service that handles the visitors during non-office hours!
LOVING HOW STABLE THE APP IS JUST A FEW MORE EXTRA SPECIFIC FEATURES WE ARE HOPING YOU RELEASE AND THEN YOU WILL BE UNBEATABLE!
Solid chat. Good value! Give it a try.
One of the best Apps we've ever seen. It's three in one. Very smart & helpful! Chatra was a perfect solution for our Online Store, and we would definitely recommend all the others to try it.
It's the best app i ever add on my store. I recommand it to everyone!
The app is fun and useful. I am glad I downloaded it tho hoping the free plan has more features
Thank you!
-JavaSistersVanilla
A Great app. It lets me answer any questions in real time and initiate conversations with my customers. Other apps out there only let the customer contact you. This one lets you contact the customer and know what they are looking at in real time.