Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

May 22, 2017

Great app and great experience with it

Proudandfreebiker
United States
7 days using the app
July 4, 2020

I use this app since one week now. The set up was very easy and everything perfectly works. This is a great help for our website.

lundi
France
7 days using the app
March 10, 2021

We have just launched our new website. Our customers love the live chat program a lot. Convenient and really useful!

JTCWHOLESALE
United States
7 days using the app
September 15, 2016

Great app, let's you chat with customers to instantly help them with problems or concerns.

Ordexx
Denmark
7 days using the app
July 8, 2020

This is a seriously good app. It is not only enabling us to respond to clients in no time, triggered chats are proven to be invaluable especially at the checkout stage. I imagine this will help us recover our abandoned carts significantly. It also gives us such a good insight about what our customers getting stuck at on our website and helps us improve the flow. It is simply brilliant, definitely recommended!

my little wish
United Kingdom
7 days using the app
December 29, 2021

Es fácil de implementar, funciona bien y los clientes en general responden. Es una buena app para recopilar reseñas

Contentia
Chile
7 days using the app
October 1, 2021

C'est une application qui m'a permis d'augmenter mon chiffre d'affaire. Je recommande fortement. Je recommande à tous les entrepreneurs.

lykkere
France
7 days using the app
September 26, 2018

Great product. I have been using it for a few days now and has helped me and my customers a lot in a way of communication.

Auto Seat Replacement
United States
7 days using the app
October 4, 2018

We really like Chatra. It is very easy to use and set up! It helps us communicate with our customers in real time and answer any questions they may have.
-Ashley
Customer Support
coolstub.com

COOLSTUB
United States
7 days using the app
Edited April 13, 2020

I am so happy that we decided to use this app. It has really helped our customers navigate our online store! Its very easy to use for both us and the customer.

Cosmakery
United States
7 days using the app