Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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AMAZING! I'm new to shopify so I didn't even know something like this could have existed. For now, I'm going to use the free version for a while, but as soon as I have enough sales and $ to spend on the paid version, I'm getting it. Thank you so much!
The app is amazing and so easy to setup and use! I am glad that I switched from Tidio to Chatra. My site is way faster and the app let's us manage every details of automated targeted chats and triggers. Great customer service also. Go for it!
Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great
Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!
Just started using Chatra today. Honestly, I am very surprised how extensive this app is. With its implementation, I'm sure it will help us reach out the customers easier and more efficiently. Thank you for introducing the app to us. Highly recommended.
The tool has been working great for us. easy interaction with people on our site through my phone.
Chatra is super easy to use and really helpful! Service is quick and everyone is nice!
I really love the interface of this application and very interactive. They always update via email if they have suggestions that can help your online store.
Definitely one of my favorite apps! Recommend it all the time :)