Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes
Rating
4.8 (302)

Help web visitors reach checkout faster with real time support and product recommendations.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more
  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Popular with stores like yours
Based in United States
Highlights
Works with the latest themes

Languages

English, French, Spanish, Portuguese (Brazil), and Russian

Works with

  • Help Scout
  • Slack
  • Zapier
  • Webhooks
  • Facebook
  • Instagram

Pricing

Free plan

Free

  • Up to 5 conversations per month
  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$31 / month

or $300/year and save 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights

10-day free trial

Pro plan

$41 / month

or $396/year and save 20%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

10-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (302)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy installation. They value features like real-time customer activity tracking, automated chat prompts, and insights into cart contents for boosting engagement and sales. The support team is praised for being responsive, and the mobile app enhances service flexibility. Long-term users find it reliable and cost-effective, offering more features at a lower price than competitors.

October 1, 2025

Was a great free live chat for small businesses allowing 20 chats per month, however this has now been reduced to 5 which almost forces you into paying to upgrade. Will be looking for an alternative.

Plinthy
United Kingdom
Over 2 years using the app
July 1, 2025

We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )

Capture Integration
United States
About 3 years using the app
September 19, 2025

Using chatra again on my second website, after trying a few other apps I went back to the best.

Julie Bevan Art
Ireland
7 days using the app

Support

App support provided by Roger Wilco LLC.

Developer

Roger Wilco LLC

501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US

Launched

October 29, 2015

More apps like this

4.7 out of 5 stars 784 total reviews Free trial available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.9 out of 5 stars 262 total reviews Free plan available
Send campaigns, cart recovery & order automations WhatsApp
4.9 out of 5 stars 324 total reviews Free
Boost Sales With WhatsApp Chat, Cart Recovery & Broadcasts!

Want to add an app?

Try Shopify free for 3 days