Chatty AI Chatbot & Live Chat

Name: Chatty AI Chatbot & Live Chat
Brand: Chatty AI Sales Agent - For live chat & helpdesk
Rating: 4.9 (1769 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (1,769)
Developer: Chatty AI Sales Agent - For live chat & helpdesk

Install

View demo store

Chatty AI chatbot Livechat Helpdesk Inbox AI sales agent

Shoppers have questions? AI chat bot has answers. Need sale support? Chatty delivers. 24/7 every day

No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
Inbox & Team: Manage conversations with your team from all channels in one inbox
FAQ page: Create a help center to empower customers to find answers on their own
Sales automation: Send proactive targeted messages based on visitor behavior
Mobile app: Keep track with all inbox from your devices anywhere, anytime

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Shopify Flow
Shopify Admin
Email
Instagram
Klaviyo
Messenger
WhatsApp
Zendesk

Pricing

Free

Features

50 AI conversations (lifetime)
Train AI with up to 100 products
Basic AI model
1 member
Multi-channel
Translation 1 language
Live chat: 90-day chat history
Professional FAQs page

Basic

$19.99 / month

or $203.88/year and save 15%

$0.4 per additional AI conversation

Features

50 AI conversations/ month
Train AI with up to 500 products
Basic AI model
5 members
Multi-channel
Translation & Auto translate
12-month chat history
Basic analytics

7-day free trial

Pro

$68.99 / month

or $707.88/year and save 14%

$0.4 per additional AI conversation

Features

300 AI conversations /month
Train AI with up to 8,000 products
Pro AI model - smarter & higher accuracy
10 members
Multi-channel
Unlimited chat history
AI reply in multiple channels
Advanced analytics

7-day free trial

Plus

$199 / month

or $2,039.88/year and save 15%

$0.4 per additional AI conversation

Features

700 AI conversations /month
Train AI with up to 20,000 products
Pro AI model - higher accuracy
Unlimited member
Dedicated AI consultant

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,769)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
1.7K
3% of ratings are 4 stars
54
0% of ratings are 3 stars
5
0% of ratings are 2 stars
7
1% of ratings are 1 stars
10

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for reducing customer support workload with instant, accurate AI responses, enhancing communication and boosting sales. It effectively handles inquiries, offers product recommendations, and integrates shopping carts. Supporting WhatsApp, Messenger, Instagram, and email, it allows customization with FAQs and AI training. Merchants praise its smooth operation, easy setup, and reliable performance. Customer support is responsive and knowledgeable, available 24/7 for quick issue resolution.

April 15, 2026

A few hiccups during the learning process but I will say once it gets going the chat is super helpful to our customers and helps scale back our time spent on customer service. If we do run into an error every now and then the support team, specifically Hazel, if super quick to respond and provide help on the spot.

Jungle Plants

United States

11 months using the app

April 12, 2026

I seriously cannot say enough good things about the Chatty app on Shopify! The customer service alone is NEXT LEVEL.

From the moment I started using it, the team has been incredibly responsive, patient, and genuinely helpful. A huge shoutout to **Sonny**, who went above and beyond to help me with customizations and making sure everything matched my brand perfectly. Not only did they fix issues quickly, but they also took the time to explain things so I could understand and manage it moving forward.

It’s rare to find an app where the support team actually feels like a partner in your business, but that’s exactly what you get here. If you’re looking for a chat solution that’s not only powerful but backed by an amazing team that truly cares, this is it.

Highly, highly recommend!

TrendiBliss

United States

10 months using the app

May 4, 2026

This AI assistant is great but requires a lot of training and instructions, but staff seems like they are working hard to keep improving it. Staff is also helpful if you run into any issues. Props to staff Andy for helping out.

Garage Aquatics

United States

5 months using the app

Support

App support provided by Chatty AI Sales Agent - For live chat & helpdesk.

Resources

FAQ

Developer

Chatty AI Sales Agent - For live chat & helpdesk

Website

Peace Centre, SG

Launched

June 9, 2022 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie