Chatty AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,739)
- Developer
- Chatty - AI Chat Agent Helpdesk & FAQs
Featured images gallery
Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- Messenger
- Livechat
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 50 AI conversations (lifetime)
- Train AI with up to 100 products
- Basic AI model
- 1 member
- Multi-channel
- Translation 1 language
- Live chat: 90-day chat history
- Professional FAQs page
Basic
$19.99 / month
or $203.88/year and save 15%
$0.4 per additional AI conversation
- 50 AI conversations/ month
- Train AI with up to 500 products
- Basic AI model
- 5 members
- Multi-channel
- Translation & Auto translate
- 12-month chat history
- Basic analytics
7-day free trial
Pro
$68.99 / month
or $707.88/year and save 14%
$0.4 per additional AI conversation
- 300 AI conversations /month
- Train AI with up to 8,000 products
- Pro AI model - smarter & higher accuracy
- 10 members
- Multi-channel
- Unlimited chat history
- AI reply in multiple channels
- Advanced analytics
7-day free trial
Plus
$199 / month
or $2,039.88/year and save 15%
$0.4 per additional AI conversation
- 700 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer service with its AI-driven chatbot that provides instant, 24/7 responses to queries about orders, returns, and promotions. It features customization options, FAQ management, and integration with platforms like WhatsApp and Instagram. Users appreciate its easy setup, user-friendly interface, and responsive support team, noting significant improvements in customer interaction and sales.
Genuinely a very good app for small business. I am a 1 man operation and it is very difficult to handle all the inquires and messages I get. Chatty AI bot has helped me streamline and answer quick questions very easily. Hope this helps out fellow small business owners! Their support team are also incredibly helpful and kind!
Thank you so much for sharing such thoughtful feedback.
We’re really glad to hear that Chatty has been helpful for your business, especially as a one-person operation. Managing inquiries on your own can be challenging, so it’s great to know the AI bot has helped you handle quick questions more smoothly and save time. Your words about our support team truly mean a lot to us as well.
Thank you for recommending Chatty to other small business owners. We’re always here if you need any support or have ideas to share as your business grows.
I relied upon help from Hazel today for setting up chat etc. It was refreshing to have a real live help that was patient, clearly very competent and, well, helpful. Saved me so much time and stress.
Trust me, I do suspect that some apps help make it a sport to confuse and stress :).
So, thanks for super service and I look forward to going to the next stage of your app.
Thanks so much for the kind words. We really appreciate you taking the time to share this.
We’re glad to hear Hazel was able to help you get everything set up smoothly and save you time and stress. That’s exactly the experience we want merchants to have, especially when setting things up for the first time.
We’ll be sure to pass your feedback along to Hazel. She’ll be very happy to hear this. We’re excited to support you as you move on to the next stage of using the app, and we’re always here if you need anything along the way.
This bot has made handling inquiries so much smoother! It’s reliable and very easy to use. Special thanks to Andy for the amazing backup—anytime I had an issue, Andy sorted it out immediately. Highly recommend both the app and the team
Thank you so much for the great feedback. We really appreciate it.
We’re happy to hear the bot has made handling inquiries smoother and that you’re finding it reliable and easy to use. That’s exactly what we aim for.
A special thanks for mentioning Andy as well. We’ll be sure to share your kind words with him. He’ll be glad to know his support made such a positive difference.
Thanks again for recommending the app and the team. If you ever need anything, we’re always here to help.
Support
App support provided by Chatty - AI Chat Agent Helpdesk & FAQs.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior, customer data
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Edit products
Products, product listings, collections
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View orders
Assigned fulfillment, order fulfillments, all order details
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View discounts
Discount codes and promotions
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Edit store analytics
Pixels
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Edit Online Store
Online Store pages, theme
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Edit Shopify admin
Files
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View other data
Shopify Markets settings
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