Chatty: Livechat Helpdesk, FAQ
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Happy customers, more sales: Chatty makes it easy with Live chat support & FAQs helpdesk
Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot, you'll answer questions instantly and build stronger relationships with customers. Build FAQs hub for quick solutions and enable order tracking at ease. Customize your chat widget to match your brand and offer multiple contact methods like WhatsApp, Facebook Messenger, Email, Skype, and more. Plus, manage all conversation on the go with the Chatty mobile app.
- Live chat: Provide instant support to engage with customers
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
- Mobile app: Keep track with conversations from your devices anywhere, anytime
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Editing tools
Display options
Reviews (1,756)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support with its live chat and FAQ features. They appreciate the real-time assistance and quick answers that reduce support team workloads. Features like customizable chat widgets, order tracking, and seamless theme integration contribute to its user-friendly interface. The app is noted for its reliable performance and excellent 24/7 customer support, with special mentions of support team members for their outstanding service.
I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.
I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!).
I can see the progress of features under development and look forward to the future.
Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.
Chatty team provided an excellent and quick customer support. Their tool is user friendly and they keep updating to add more features. I am glad that I have added this app to my store and love to work with them.
Support
Chatty can answer any questions you have about Chatty: Livechat Helpdesk, FAQ.
Resources
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