Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (2,337)

Support that grows with your business: Live chat, AI chatbot, Messenger chat, FAQs and help center

Chatty is all you need to convert all customers into sales. With live chat powered by AI chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app.

Chatty is all you need to convert all customers into sales. With live chat powered by AI chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app. more
  • Live chat & AI chatbot: Provide instant support to engage with customers
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand
  • Order tracking: Let customers check order status on the go easily in help center
  • Mobile app: Keep track with all inbox from your devices anywhere, anytime
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • WhatsApp
  • Email
  • Messenger
  • Instagram
  • Livechat

Pricing

Free

Free

  • AI Chatbot
  • Live chat: 90-day chat history
  • Unlimited FAQs
  • Helpdesk chatbox
  • Professional FAQs page
  • Translation 1 language

Basic

$19.99 / month

  • AI Chatbot
  • Channel: Email, Chatbox, Messenger
  • 12-month chat history
  • Unlimited chatbox translation
  • Fully-customizable chatbox
  • 24/7 support

14-day free trial

Pro

$49.99 / month

  • Everything in Basic plus:
  • Unlimited chat history
  • Branding removal
  • 24/7 support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,337)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like real-time support, live chat, FAQs, and order tracking. They praise its intuitive, customizable design that aligns with their brand, and the AI assistant that efficiently handles interactions. The app is noted for its reliable performance and exceptional customer support, with quick issue resolutions and a supportive team.

December 19, 2024

I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.

Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.

Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.

Luxe Cosmeceuticals
Australia
Over 1 year using the app
January 9, 2025

Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.

It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.

Dorothy
United Kingdom
10 months using the app
January 15, 2025

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.

Premier Traders
Pakistan
8 months using the app

Support

App support provided by Chatty (By Avada).

Or visit their support portal

Developer

Chatty (By Avada)

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

Launched

June 9, 2022 · Changelog

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