Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,368)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like real-time support, live chat, FAQs, and order tracking. They praise its intuitive, customizable design that aligns with their brand, and the AI assistant that efficiently handles interactions. The app is noted for its reliable performance and exceptional customer support, with quick issue resolutions and a supportive team.

November 6, 2024

Just the first time to use this app, but i am feel comfortable with great support of helpdesk for guidling me to set up , and installation of the mobile app.

Audrey guide me with professional skill. and i could start to try the chatty to see could help me to got live chat with my customer in my website!!!!

Liebe Geheimnis
Hong Kong SAR
17 days using the app
February 21, 2025

Thanks Abby from avada she help me to customize widget. :D

Sleekify
Slovakia
10 days using the app
February 18, 2025

Hana has given the explaination for my questions

Monkey Magnets
India
2 days using the app
November 4, 2024

Many thanks to Damian and Andrew, very quick service and very patient

SuperEQ
Hong Kong SAR
18 days using the app
September 20, 2024

Really helpful support, Tiana answered everything so quickly and helped with all she could. The four stars is because we can't remove the branding, otherwise 5.

Thistle and Spire
United States
About 1 month using the app
October 20, 2024

Hana thank you - quick and fast support!

Mary Luxe Boutique
Italy
19 days using the app
August 26, 2024

A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.

Moustikill
France
About 1 month using the app
October 8, 2024

By the moment we are so happy with the app and with the support, specialy with abby

Alhamas
Spain
3 months using the app
July 23, 2024

We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with.
Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita.

Would recommend Chatty for proper FAQ and contact info to your customers.

Tones Gallery
Netherlands
9 months using the app
October 16, 2024

Très bonne application gratuite, Merci à Emily pour son aide !

Melody Bijoux
France
3 months using the app