Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,373)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

February 21, 2025

A little confusing at first to get set up.

Infinish
United States
15 days using the app
Chatty (By Avada) replied February 24, 2025

Thank you for your feedback!

We appreciate you taking the time to set up Chatty on your store. We understand that the initial setup process may have been a bit confusing, and ...

August 20, 2024

Hana was great in helping with what I needed :)

DiscStore
Norway
2 days using the app
June 5, 2024

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Designs By Wildside
United States
31 minutes using the app
Chatty (By Avada) replied June 7, 2024

Hi Designs By Wildside Store owner,

We wanted to thank you for taking the time to leave a review and provide valuable feedback.

Regarding your concern about uploading profile ...