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Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales with features like real-time support, live chat, FAQs, and order tracking. They praise its intuitive, customizable design that aligns with their brand, and the AI assistant that efficiently handles interactions. The app is noted for its reliable performance and exceptional customer support, with quick issue resolutions and a supportive team.
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I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.
Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.
Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.
It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.
I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.
Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect.
Great app. Use it to have customers contact directly through your website.
Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!
There is lots of support for the app, easily install and links to all channels including social media.
i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!
Thanks to Hana for the fast and quality help. My issue was resolved. The app is overall pretty neat and satisfies the need for a direct communications channel with the clients.
Hana was amazing! She helped me right away. Excellent customer service and very fast!
Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.