Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and engagement through features like live chat, FAQ integration, customizable chat widgets, and order tracking. They praise its intuitive interface, ease of navigation, and seamless Shopify integration. The app is noted for not slowing down websites and providing reliable real-time chat. Support is consistently highlighted for its responsiveness and quick resolution of issues.
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I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.
Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.
Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Prakash provided excellent service helping me to restore my FAQ page. Thank you very much!
Great app and great customer service, they solved the problems encountered at every request!
Quick service great App. Hana thanks for your help
It is a great app and has wonderful customer service
I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.
Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.
App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting
Staff Hana is super nice and supportive, the Chatty app is a game changer for all the shops, I would recommend to any person who tries to setup their online business!!
Hana helped us a lot. Good support :)