Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.
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Worked with Jasmine and Anivia to remove the message bubble that was displaying 2 unread messages by default. Apparently, this is used to attract attention to the customers but I believe it would cause confusion so I reached out with my request to have it removed and within seconds it was rectified. Thank you Jasmine and Anivia!
I have never seen a better customer messaging chat in almost 3 years of shopify. I take this opportunity to thank Damian, super professional. 5 stars well deserved
Amazing support from Jasmine and Maison , thanks alot ! The best chat app for sure !
Prakash provided excellent service helping me to restore my FAQ page. Thank you very much!
Just downloaded the app, great and quick customer service, it answers all my needs and Hannah from the customer support team was very professional!
Great first impression and hopefully a great experience down the road
Haha provided me with very professional and fast service, will continue to use it!
I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!
Great support. Very quick and easy to use and very friendly advisor. I'm a newbie so need a lot of help and it's great to know I can reach out any time.
Support was great and helped me resolve my technical issues with lots of patience, thanks Jade for your thorough analysis and problem solving!
Jasmine
AnswerJasmine answered my questions and patiently walked me through various topics I was unsure about. She never rushed me and took the time to ensure I understood everything. I highly recommend her as your tech support person. She truly made time for me.out. She was patient and not rush me at all with my question. I will highly recommend to get her as your tech support person. She made time for me.