Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,170)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Very nice app. Very responsive and helpful support.Prakash from Helpdesk helped me fix my issues/answered my queries really fast. Loved it!
Great, Abby was very helpful, since the app didn't appear on the sore, and he reached to one of the tech support, Doris, and they quickly solved the problem just under minutes.
Abby was incredibly helpful and responded quickly, making me feel valued as a customer. Her support was efficient and friendly. Highly appreciated!
Highly recommended! I have used several similar apps and this is the best of them all without a doubt. It is very intuitive, you can customize and translate everything. The customer service is excellent, they have helped me a lot and have always answered my questions super fast.
Easy and user-friendly to set up this app. Although, I have run into some issues during my setup but Hana from the support team has been a great help to solve my issues. She is very patient and approachable when dealing with my issues. Thank you Hana for your support! This will be a great help in my business.
It is a very nice app with lots of features that are paid for in other apps. And the support is stunning! :) I' ve been in contact with Jasmine and Abby. Both were super helpful and helped me to process my requests. Totally recommend. Thank you :)
A big shout out to Emily & the rest of the customer service team for going above and beyond and always helping me. I am un-experienced with coding and this is something they were happy to help me with.
Highly recommend!
Hana was very professional and patient in helping me solve the problem. Thank you very much
Great service! Easy to use! Customer service is exceptional! Hana is attentive and here to help! She is such a fast replier and understands everything I want for my FAQ page. She goes above and beyond to help fix certain problems for me! Highly Recommend the app!
Hana helped us a lot. Good support :)