Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,379)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

February 22, 2025

Great app, got free plan for new business. Customer service was supportive to resolve questions and issues. Special thank for Audrey

Remarkable Top
Hong Kong SAR
14 days using the app
November 28, 2024

I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!

Vlandmods
United States
28 days using the app
February 15, 2025

Jasmine
AnswerJasmine answered my questions and patiently walked me through various topics I was unsure about. She never rushed me and took the time to ensure I understood everything. I highly recommend her as your tech support person. She truly made time for me.out. She was patient and not rush me at all with my question. I will highly recommend to get her as your tech support person. She made time for me.

Vcita Home Inspection
United States
6 days using the app
December 15, 2024

Support was great and helped me resolve my technical issues with lots of patience, thanks Jade for your thorough analysis and problem solving!

Del Veranda
United States
3 months using the app
December 28, 2024

Quick service great App. Hana thanks for your help

Ventilatie Service Center
Netherlands
7 months using the app
December 20, 2024

App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting

NailRoomStudio
Poland
6 months using the app
January 18, 2025

nice plugin and Great support from the team .. really appreciate the support we received from Jasmine and Maison ... highly recommended

Fragrance Beyond Boundaries
Oman
25 days using the app
January 2, 2025

Jade was on point to resolve our questions and technical issues.
The replies were fast and accurate, with a friendly touch :)
The app is easy to use and the great customer support is a real plus !

Nyte
France
About 1 month using the app
December 18, 2024

Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!

UltramarXL
Netherlands
29 days using the app
December 26, 2024

Great service from Hana today to solve an issue i had with the app ,all in all very happy with all dealings with the Chatty team thanks

Wonderscape Toys
United Kingdom
About 2 months using the app