Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,379)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.
Refine
-
By rating
Great app, got free plan for new business. Customer service was supportive to resolve questions and issues. Special thank for Audrey
I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!
Jasmine
AnswerJasmine answered my questions and patiently walked me through various topics I was unsure about. She never rushed me and took the time to ensure I understood everything. I highly recommend her as your tech support person. She truly made time for me.out. She was patient and not rush me at all with my question. I will highly recommend to get her as your tech support person. She made time for me.
Support was great and helped me resolve my technical issues with lots of patience, thanks Jade for your thorough analysis and problem solving!
Quick service great App. Hana thanks for your help
App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting
nice plugin and Great support from the team .. really appreciate the support we received from Jasmine and Maison ... highly recommended
Jade was on point to resolve our questions and technical issues.
The replies were fast and accurate, with a friendly touch :)
The app is easy to use and the great customer support is a real plus !
Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!
Great service from Hana today to solve an issue i had with the app ,all in all very happy with all dealings with the Chatty team thanks