Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,170)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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The CSS style can be customized. The online help provided is very timely and useful, especially Hana from Avada Group 2 who provided me with great help. Thank you!
Jasmine is very helpful in all my questions. this apps is very useful.
It is a great app and has wonderful customer service
I definitely would reccomend this app for others to use. Hana did an amazing job assisting me.
A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.
Audrey was very helpful. Resolved my query quick and promptly. Great service
Great app! It's user-friendly and has significantly improved my store's performance. Huge thanks to Hana for her outstanding support—she was super helpful and responsive. Highly recommend!
Support is superfast and really helpful i give them 5* Thanks for your help Hana
Contacted the support team and Jade was fantastic! Promptly resolved my issue. Great app!
The Chatty App is incredibly intuitive and easy to use. A special shoutout to Alyssa from their support team—her professionalism and helpfulness truly enhanced my overall experience with the app. I highly recommend both the Chatty App and its exceptional support team. Don’t hesitate—get this app!