Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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This app is very easy to set up and manage. I'm especially satisfied with the support team. They respond quick and give solutions fast. I'm sure this app will help our store in positive ways.
Great app and excellent customer support. It helped us fulfill our needs! Highly recommended to all shopify store owners.
I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!
Great free app with a good support team to help with any questions
Very useful. 24/7 technical support. Special thanks to Hana from customer relations.
The Avada Chat app is fantastic! Customer representative Mia was incredibly helpful. She patiently and thoroughly answered all our questions. Mia’s professionalism and warm approach made us feel valued. The app is user-friendly and highly functional. Having someone like Mia on the team makes this app even more special. Highly recommend!
Good App with all you need functions. Support Abby is reply fast and helpful.
Ho risolto un problema grazie alla chat con Audrey, molto gentile e cordiale, mi ha spiegato come risolvere il problema passo per passo
Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!
Hana was helping me our very fast. I could only recommand the app.