Chatty: Livechat Helpdesk, FAQ
Reviews (1,761)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support with its live chat and FAQ features. They appreciate the real-time assistance and quick answers that reduce support team workloads. Features like customizable chat widgets, order tracking, and seamless theme integration contribute to its user-friendly interface. The app is noted for its reliable performance and excellent 24/7 customer support, with special mentions of support team members for their outstanding service.
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Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince
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The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.
Not only is this software free, but its customer service is very good, especially Hana's response is very timely, and there are many customization options. I highly recommend using this software.
I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.
The customer service is very patient and the plugin is completely free. I will recommend it to all my friends.
Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!
The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!
Love it.
very easy to use! technical support is just super solved the problem very quickly, operator Alissa helped a lot
I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!
I have written twice for support and the CS people is so kind! Always resolve my dobubts.
Just installed this app, and the live chat with Kevin was very helpful he answered my questions right away even at midnight my time he was quick and helpful. I love the easy set up of the app and the ability to customize it to my shop. Love that customers can easily track their orders without having to reach out.