Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,403)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

November 15, 2024

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.

But what truly stood out was the customer support. I had a query about a specific feature, and ...

Blossom Lane Cards & Gifts
United Kingdom
10 days using the app
December 7, 2024

Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!

Jovira
Netherlands
About 1 month using the app
October 28, 2024

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response.

The chat widget customization is straightforward, letting me ...

snoofy
Israel
2 months using the app
January 23, 2025

Easy to Use, great customer service!

Nicebeam
United States
6 months using the app
March 1, 2025

Great app, great customer support!

Eloquacy
United States
About 1 year using the app
February 11, 2025

great software with great support thanks to Audrey! Thanks again!

QCBT
Hungary
About 1 month using the app
December 5, 2024

Using just for one day, but it feels really good. nice design, easy to use with clients, can automatically see if client have added some items to cart and also recent order numbers and so on. Had some questions to support team and I got great support from Damian, nice work, keep going :).

Madestickers
Sweden
About 22 hours using the app
February 24, 2025

Very good, helpful, friendly, on time, and professional customer service

Evirum
Canada
3 days using the app
January 7, 2025

Great service and easy to navigate!

E-XHALE
South Africa
5 months using the app
October 31, 2024

I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.

Paris House Of Beauty
United States
Almost 2 years using the app