Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,897)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support with its effective live chat and integrated FAQ sections, which help reduce support team workloads. It is praised for its user-friendly interface, easy setup, and seamless integration with existing websites. The app's reliability and the responsive, helpful support team are also noted for their prompt issue resolution.
Refine
-
By rating
Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)
An excellent online chat app for businesses. Its user-friendly interface and powerful features improve customer communication. Special thanks to Audrey for her professional support. Highly recommended!
This is an excellent customer service chat software with full functionality, and the customer service staff was quick and enthusiastic in helping me.
I recently had an issue that needed resolving and was pleasantly surprised by how quickly it was addressed. Tiana, in particular, stood out with her exceptional kindness and professionalism. She ensured everything was handled efficiently and with a warm, friendly attitude. I couldn't be more satisfied with the service I received.
Tiana heeft me super goed geholpen. Waar ik zelf niks van begreep, loste zij het op in enkele seconden. Super bedankt!
Great support. Thanks for the help(Nolan and Maison)!
Lydia was very helpful. Good and adequate help and service.
Excellent customer support, Prakash assisted me with everything I needed. 10 out of 10
I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!
Audrey and Maison were very kind to help! Great app