Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Great app for chat with your customers. Support is great, Hana answered me in a seconds and helped me out setting up my phone app. Highly recommend!
Perfect application ! The support is very nice, I recommand it ! (French user)
Fantastic app and cannot believe this is free! The FAQs are easy to build and and look great on the site. The chat widget is exceptional and has a mobile app so you can instantly reply to your customers, show them products, offer them promotions etc. The support team are also great and shoutout to Damian, Kevin and Judy who work tirelessly 24/7 with instant live support!
Better than most of the paid tools and it is free :)
Ms. Hana, the customer service representative, was very professional and patient, and solved my problem
the menu in the chat, the ability to extract and display only the frequently asked questions that I wanted to address, and the ability to search within the chat.Sonny from the support team spoke to me. He is really nice and friendly. It only took me five minutes to do everything. I appreciate it very much and thank him from the ...
great work with the app. great support from hana <3
I wanted to take a moment to express my gratitude for the outstanding support I received from Hannah. She not only promptly addressed my request but also resolved multiple issues with my Chatty in a remarkably short amount of time.
Hannah's speed, efficiency, and exemplary work have truly impressed me. Her ability to understand and respond to my needs so quickly made the entire process smooth and stress-free. I appreciate her dedication and professionalism, and I believe she is a tremendous asset to your team.
Thank you again, Hannah, for your exceptional service. It was a pleasure working with you!
veramente un ottima app, a costo zero e con un supporto clienti super! Grazie Hana per avere risolto tutti i miei dubbi con estrema professionalità
Love Chatty! The app’s great, but Hana’s even better—she fixed my problem so fast I thought I had magic powers. Definitely worth it!