Chatty: Livechat Helpdesk, FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication with features like live chat and customizable FAQs. It's praised for its ease of use, effectiveness, and free access to premium features such as integration with WhatsApp, Instagram, and Facebook chat. The ability to track orders and customize the chat interface to match store aesthetics is also valued. The app's performance is noted as seamless, and the customer support team, including members like Hana, Audrey, and Tiana, is commended for their responsiveness and efficiency.
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It's very useful tool for my online shop. I used the default inbox in the past, but I found Chatty is more helpful. The FAQs function and Email integration saved time and made us more efficient, I'm recommend it, and you can't imagine it's all free. Thanks a lot, Chatty team.
I experienced an error code while installing the app, in doing so. i was immediately sent to the chat box and helped by Prakash. within minutes it was resolved and i was able to move on!
Hana helped me out a lot! Awesome support!! :)
Ho contattato l'assistenza clienti, ho parlato con Lydia, servizio di assistenza TOP. Risposta immediata e risolto il problema in 2 minuti.
Complimenti
I faced an issue when trying to display my FAQ page on my website. The support team was incredibly helpful in resolving it.
Love Chatty! The app’s great, but Hana’s even better—she fixed my problem so fast I thought I had magic powers. Definitely worth it!
Precisei de suporte para configuração o APP e fazer o FAQ aparecer na página correta. Fui atendido pela "Hana", uma pessoa muito atenciosa e com muita pratica. Estou muito satisfeito com o suporte e a facilidade do APP.
I had a great customer service by Charles on how to use the app.
I highly recommend!
Great support!
Nice app, has a lot of options and features.
Audrey patiently helped me with everything. Always quickly accessible!