Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 16, 2024

Very quick and understanding about my store and it's needs, would recommend, Damian was super helpful

My Store
United States
1 day using the app
August 21, 2024

Really good app with everything you need. Specially for being free, exceeds expectations. Also customer support is really good - special mention to Hana, who's been super helpful and resourceful with a few issues I had.

Any Love Doll
Hong Kong SAR
5 days using the app
August 20, 2024

it looks like a very good app .. I am still testing it, but they have a very good customer service team.. I got some help from Tiana and she was very nice and helpful ... so far, I recommend the app.

Seek The Treat
Kuwait
4 days using the app
November 3, 2024

Took me 10 min to set it up easy peasy, tried it, and decided to upgrade to paid plan immediately because 1. it's very user and admin friendly; 2. the functions are very helpful for me to stay in touch with potential customers; 3. great customer service from Audrey and Toby.

Highly recommend for anyone who wants a easy-to-set-up yet extremely powerful and functional live chat app!

Chiputt
United States
About 2 hours using the app
August 13, 2024

Great Tool and super fast and professional Support from Hana :)

Lynx
Switzerland
About 2 months using the app
November 14, 2024

I needed some help to change colors so I opened the live chat and they immediately helpt me !

Pellet Sfeer
Netherlands
2 days using the app
August 16, 2024

Thanks Hana for helping me fix my issue. Highly recommended app, easy to use and looks good in my website.

My Store
Australia
14 days using the app
November 6, 2024

Always perfectly helpful, Sonny and Charles go straight to solutions.

Extinction Soliade
France
21 days using the app
August 5, 2024

Works well and has great customer service to help you through any issues.

Grind My Herbs
Malta
2 months using the app
November 9, 2024

Audrey and Maison provided quick assistance in resolving my issue. Thank you very much!

GiftsGrid
China
4 days using the app