Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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This app can save a lot of time. I hope everyone can use it. Special thanks to the customer service Hana, who helped me solve many problems.
Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!
This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".
I just installed and set up. Kevin in support was great and response time was quick. He was able to answer my questions and get me through the set up. I've tested it out so far and looking forward to seeing it in action!
The support is very good. I had an issue with the chat showing up on the home page, and tech support was very quick to solve the issue. Thumbs up!!
I had a problem with my translation and reached out to the Livechat Helpdesk, where i got great help from Hana, who was quick and supportive and now the translation is working perfectly!
Amazing app. So far so good and the customer service is great. Linda really helped me out out got me up and going again. Highly recommended
Chatty team provided an excellent and quick customer support. Their tool is user friendly and they keep updating to add more features. I am glad that I have added this app to my store and love to work with them.
The Chatty App is incredibly intuitive and easy to use. A special shoutout to Alyssa from their support team—her professionalism and helpfulness truly enhanced my overall experience with the app. I highly recommend both the Chatty App and its exceptional support team. Don’t hesitate—get this app!
Great support. Helpful, kind and fast. Audrey and Toby were great.