Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 18, 2024

I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade

Boxes Universe
France
3 days using the app
August 3, 2024

A great product and an amazing support team. Chatty's team is always ready to help; I had a few hiccups while setting it up, but Hana from the support team was extremely helpful and resolved my queries promptly.

Safehouse Tech
India
11 days using the app
September 25, 2024

Easy to install and does everything as needed. Support is superb and so quick. I deal with Hana who is amazing and has fixed all issues instantly.

Doctor Seaweed
United Kingdom
1 day using the app
October 16, 2024

Best thing about the app is the customer service

Fahriamo
Finland
4 days using the app
September 30, 2024

Quick replies and issues are solved very quick!

Mesmo
Netherlands
12 months using the app
September 23, 2024

Hana assist us in the process of creation. She was very fast and effective. Thank you very much!

Galup® Store Ufficiale
Italy
3 days using the app
August 11, 2024

I was assisted quickly and very promptly, the technicians managed to solve a system bug within a day, Emily was the assistant who acted as an intermediary between me and the Chatty technicians and she was very kind and helpful, magnificent!

TinyTech
Italy
21 days using the app
July 30, 2024

I would like to thank Hanna and her friends who immediately shared my problem. Quick response and satisfaction are their job.

LEXİRS
Türkiye
4 months using the app
August 6, 2024

I've had an excellent experience with Chatty: Livechat Helpdesk, FAQ. The app is user-friendly and packed with helpful features. What truly sets it apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any issues or questions. I highly recommend it!

Cizaro
Egypt
10 days using the app
July 28, 2024

Very great app, easy to customize it! The support Hana did great job and solved my issue with live chat icon when opening menu on mobile! Just supper! Thanks! Recommended!!!

Mobile Kiosk
Latvia
About 2 months using the app