Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,144)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

September 25, 2024

Easy to install and does everything as needed. Support is superb and so quick. I deal with Hana who is amazing and has fixed all issues instantly.

Doctor Seaweed
United Kingdom
1 day using the app
September 2, 2024

I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.

Epic IDs
United States
About 6 hours using the app
August 28, 2024

Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10

thehamsterhotel
Singapore
15 days using the app
August 8, 2024

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.

Cultural Crafts Boutique of HeritEdge
Hong Kong SAR
3 days using the app
September 5, 2024

great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!

audiox
Israel
1 day using the app
September 30, 2024

Quick replies and issues are solved very quick!

Mesmo
Netherlands
12 months using the app
September 23, 2024

Hana assist us in the process of creation. She was very fast and effective. Thank you very much!

Galup® Store Ufficiale
Italy
3 days using the app
July 20, 2024

Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)

ChickWave
Peru
About 2 months using the app
October 16, 2024

Best thing about the app is the customer service

Fahriamo
Finland
4 days using the app
July 24, 2024

Firstly the app is great and so easy to use.
I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time.
Great product, great support!

PristineLuxe
United Kingdom
11 days using the app