Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Easy to install and does everything as needed. Support is superb and so quick. I deal with Hana who is amazing and has fixed all issues instantly.
I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.
Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10
I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.
great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!
Quick replies and issues are solved very quick!
Hana assist us in the process of creation. She was very fast and effective. Thank you very much!
Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)
Best thing about the app is the customer service
Firstly the app is great and so easy to use.
I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time.
Great product, great support!