Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Clear and quick reply from Audrey.
Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.
Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!
Customer service was great! I got help from support in a super fast manner and the app itself is great to use
I experienced an error code while installing the app, in doing so. i was immediately sent to the chat box and helped by Prakash. within minutes it was resolved and i was able to move on!
Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"
I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!
Hana gave excellent support and I did not have to wait at all.
Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!
Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.