Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,172)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 6, 2024

Amazing app. So far so good and the customer service is great. Linda really helped me out out got me up and going again. Highly recommended

GK kustomz
Australia
5 days using the app
October 5, 2024

Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"

Edelsteinerei
Austria
About 9 hours using the app
September 12, 2024

Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.

DISMOMclub
United States
About 6 hours using the app
October 11, 2024

Chatty checked all the boxes for a chatbot we were looking for including live chat, FAQs, various integrations, and more. First day with the app but installation was a breeze and the few minor inquiries I had Charles was right there to help. Another happy customer.

RIAJN
United States
About 3 hours using the app
July 18, 2024

Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!

Infinitegoods
India
About 2 months using the app
August 28, 2024

Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!

Queen V
Portugal
2 days using the app
September 7, 2024

Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!

Raja Rani Products
India
About 2 hours using the app
September 23, 2024

perfect team, perfect customer support 5/5

Mini1080
Poland
About 1 month using the app
August 8, 2024

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.

Cultural Crafts Boutique of HeritEdge
Hong Kong SAR
3 days using the app
July 26, 2024

I had a problem with my translation and reached out to the Livechat Helpdesk, where i got great help from Hana, who was quick and supportive and now the translation is working perfectly!

RoPro Studio I/S
Denmark
22 days using the app