Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 7, 2024

Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!

Raja Rani Products
India
About 2 hours using the app
September 23, 2024

perfect team, perfect customer support 5/5

Mini1080
Poland
About 1 month using the app
November 5, 2024

Really nice app and great (fast and accurate) support! Big thank you to Jasmine and Raymon for the support. Also great app for shopify when you need several languages.

BENU
Belgium
About 3 hours using the app
October 9, 2024

abby helped me very good and she fixed the problem!

Plantees
Netherlands
7 days using the app
September 11, 2024

Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.

Sweathelp
United Kingdom
28 days using the app
August 24, 2024

Clear and quick reply from Audrey.

My Store
Australia
About 2 months using the app
August 17, 2024

I can’t say enough good things about the Avada Chatty Shopify app! This is hands down the best chat app for Shopify—I’m absolutely thrilled! Not only is it packed with features that even some paid apps don’t offer, but it’s also completely free!

A special shoutout to Hana, who provided lightning-fast support and helped me with all my questions. She resolved everything in no time, and her assistance made the entire experience even better. If you’re looking for a top-notch chat app for your Shopify store, look no further. This is it!

Thank you, Hana, and the entire Avada team—I’m mega happy!

FinA Wellness Store
Austria
About 3 hours using the app
November 6, 2024

So far, Chatty has been working great for my store. It's easy to use and integrates smoothly. The support team is also top-notch—Abby is very friendly and has been especially helpful in resolving a few issues quickly. Highly recommend!

ARISTO
Malaysia
About 1 hour using the app
Edited October 22, 2024

Customer service Hana patiently answered all my questions, thank you very much, your team is awesome.

CUCO
United States
3 months using the app
August 3, 2024

Really good app. In particular, its support is amazing. I was not able to set up faq but one of their member Tiana helped me through the process. Support is amazing, especially Tiana.

Comfort Your Pets
Pakistan
3 days using the app