Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!
perfect team, perfect customer support 5/5
Really nice app and great (fast and accurate) support! Big thank you to Jasmine and Raymon for the support. Also great app for shopify when you need several languages.
abby helped me very good and she fixed the problem!
Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.
Clear and quick reply from Audrey.
I can’t say enough good things about the Avada Chatty Shopify app! This is hands down the best chat app for Shopify—I’m absolutely thrilled! Not only is it packed with features that even some paid apps don’t offer, but it’s also completely free!
A special shoutout to Hana, who provided lightning-fast support and helped me with all my questions. She resolved everything in no time, and her assistance made the entire experience even better. If you’re looking for a top-notch chat app for your Shopify store, look no further. This is it!
Thank you, Hana, and the entire Avada team—I’m mega happy!
So far, Chatty has been working great for my store. It's easy to use and integrates smoothly. The support team is also top-notch—Abby is very friendly and has been especially helpful in resolving a few issues quickly. Highly recommend!
Customer service Hana patiently answered all my questions, thank you very much, your team is awesome.
Really good app. In particular, its support is amazing. I was not able to set up faq but one of their member Tiana helped me through the process. Support is amazing, especially Tiana.