Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

July 12, 2024

Great support! Whenever I asked for support with any problem, I got a solution through support. Awesome! Special thanks to "Hana".

Aatword Apparel
United States
3 months using the app
October 11, 2024

Chatty checked all the boxes for a chatbot we were looking for including live chat, FAQs, various integrations, and more. First day with the app but installation was a breeze and the few minor inquiries I had Charles was right there to help. Another happy customer.

RIAJN
United States
About 3 hours using the app
July 28, 2024

Tiana helped me very quick!Thanks a lot!

Pilea Beauty
Switzerland
3 months using the app
August 28, 2024

My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!

Fashionape
Netherlands
About 13 hours using the app
July 23, 2024

Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!

MAGZO Shop
China
14 days using the app
September 4, 2024

Audrey patiently helped me with everything. Always quickly accessible!

Motherhood
Netherlands
5 days using the app
October 9, 2024

abby helped me very good and she fixed the problem!

Plantees
Netherlands
7 days using the app
Edited September 19, 2024

I would like to thank William and Lydia and maison for their support. The managed what I ask for .
Thank you very much livechat helpdesk

Just NoNy
Netherlands
17 days using the app
August 14, 2024

Kevin is the best when something needs to be done, so would recommend this app

ModerneBoligTilbehør.dk
Denmark
4 days using the app
August 19, 2024

Amazing Support and Great App! ⭐⭐⭐⭐⭐

I recently installed the Chatty Livechat & Helpdesk app on my Shopify store, and I was thoroughly impressed by the app's functionality and design. However, I ran into a small issue with the chatbox not showing up on my site. I reached out to Chatty's support team, and I must say, their response was incredibly fast and efficient!

Within minutes, they identified the issue and fixed it for me. Now, everything works perfectly, and the chatbox looks great on my store! I highly recommend Chatty for anyone looking for a reliable and easy-to-use chat solution with top-notch support.

Thank you, Hana, for your excellent service!

Cell Stash
Israel
About 2 hours using the app