Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

July 5, 2024

This program is really simple and useful and is highly recommended. When I had some problematic glitches, by contacting the software developers for help, they were very responsive and I was impressed by a technician called Hana who quickly made my problem solved.

Redtop
Hong Kong SAR
About 2 months using the app
August 8, 2024

Great help, quick response

Huisdierspullen.nl
Netherlands
About 1 year using the app
October 19, 2024

Recommend! Fast reply easy to navigate

Especially Hana

BAEMP COM
South Africa
About 23 hours using the app
September 23, 2024

Very useful features comparable to paid competition. Excellent support team ( thank you Hana! ) I look forward to using the app

Ramissio
Czechia
About 4 hours using the app
September 17, 2024

I really like this application. It have all the feature that I want to appear in my website. Not only that, Damian and Doris (the technical support) also guide me if I need a help and have been solve my issues.

The Prayer Mat Official
Malaysia
About 3 hours using the app
June 12, 2024

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Retro Stage - Chic Vintage Dresses and Accessories
United States
About 1 year using the app
August 9, 2024

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Composure Crates™
United States
About 22 hours using the app
September 11, 2024

Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.

RumbleBox
Germany
1 day using the app
August 4, 2024

Pretty easy to set up, live chat helps very effectively

Thanks for making this app :)

NookingtonsCo
United Kingdom
5 days using the app
September 8, 2024

I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions.

What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.

P for Pawsome
Hong Kong SAR
About 2 hours using the app