Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 25, 2024

I got the best service in this App. Hana helping me so much. Thank you for your help!

spotli.de
Germany
3 months using the app
August 7, 2024

Customer service was great! I got help from support in a super fast manner and the app itself is great to use

Stuff We Like
United States
13 days using the app
September 22, 2024

The customer support was top notch quick, on the ball and efficient! I had a lady called, Hana she was brilliant.

Filmmaking Planner
United Kingdom
10 days using the app
September 23, 2024

Very useful features comparable to paid competition. Excellent support team ( thank you Hana! ) I look forward to using the app

Ramissio
Czechia
About 4 hours using the app
August 19, 2024

Amazing Support and Great App! ⭐⭐⭐⭐⭐

I recently installed the Chatty Livechat & Helpdesk app on my Shopify store, and I was thoroughly impressed by the app's functionality and design. However, I ran into a small issue with the chatbox not showing up on my site. I reached out to Chatty's support team, and I must say, their response was incredibly fast and efficient!

Within minutes, they identified the issue and fixed it for me. Now, everything works perfectly, and the chatbox looks great on my store! I highly recommend Chatty for anyone looking for a reliable and easy-to-use chat solution with top-notch support.

Thank you, Hana, for your excellent service!

Cell Stash
Israel
About 2 hours using the app
July 31, 2024

Hana gave excellent support and I did not have to wait at all.

Daytronics Security
Australia
3 months using the app
August 14, 2024

Kevin is the best when something needs to be done, so would recommend this app

ModerneBoligTilbehør.dk
Denmark
4 days using the app
September 17, 2024

I really like this application. It have all the feature that I want to appear in my website. Not only that, Damian and Doris (the technical support) also guide me if I need a help and have been solve my issues.

The Prayer Mat Official
Malaysia
About 3 hours using the app
October 8, 2024

By the moment we are so happy with the app and with the support, specialy with abby

Alhamas
Spain
3 months using the app
October 8, 2024

Hana was amazing at supporting me today.

Switch SFP Ltd
United Kingdom
About 1 month using the app