Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
I got the best service in this App. Hana helping me so much. Thank you for your help!
Customer service was great! I got help from support in a super fast manner and the app itself is great to use
The customer support was top notch quick, on the ball and efficient! I had a lady called, Hana she was brilliant.
Very useful features comparable to paid competition. Excellent support team ( thank you Hana! ) I look forward to using the app
Amazing Support and Great App! ⭐⭐⭐⭐⭐
I recently installed the Chatty Livechat & Helpdesk app on my Shopify store, and I was thoroughly impressed by the app's functionality and design. However, I ran into a small issue with the chatbox not showing up on my site. I reached out to Chatty's support team, and I must say, their response was incredibly fast and efficient!
Within minutes, they identified the issue and fixed it for me. Now, everything works perfectly, and the chatbox looks great on my store! I highly recommend Chatty for anyone looking for a reliable and easy-to-use chat solution with top-notch support.
Thank you, Hana, for your excellent service!
Hana gave excellent support and I did not have to wait at all.
Kevin is the best when something needs to be done, so would recommend this app
I really like this application. It have all the feature that I want to appear in my website. Not only that, Damian and Doris (the technical support) also guide me if I need a help and have been solve my issues.
By the moment we are so happy with the app and with the support, specialy with abby
Hana was amazing at supporting me today.