Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Great customer service! Thanks for the help!
I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!
Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.
Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.
Many thanks to Damian and Andrew, very quick service and very patient
Tiana helped me very quick!Thanks a lot!
thank you for your support Jasmine and Maison you were fantastic!!!
My experience with Chatty: Livechat Helpdesk has been excellent, especially thanks to Hana, who helped me a lot. She was quick and efficient in answering all my questions, making the experience very enjoyable. A big thank you to the entire team for their support!
Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!
I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions.
What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.