Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 8, 2024

Great customer service! Thanks for the help!

Balneo
Finland
5 days using the app
October 24, 2024

I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!

PollyTips
Canada
About 1 hour using the app
August 16, 2024

Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.

تیرێژ
Iraq
18 days using the app
September 11, 2024

Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.

RumbleBox
Germany
1 day using the app
November 4, 2024

Many thanks to Damian and Andrew, very quick service and very patient

SuperEQ
Hong Kong SAR
18 days using the app
July 28, 2024

Tiana helped me very quick!Thanks a lot!

Pilea Beauty
Switzerland
3 months using the app
October 18, 2024

thank you for your support Jasmine and Maison you were fantastic!!!

GO LONGBOARD
Brazil
3 days using the app
October 12, 2024

My experience with Chatty: Livechat Helpdesk has been excellent, especially thanks to Hana, who helped me a lot. She was quick and efficient in answering all my questions, making the experience very enjoyable. A big thank you to the entire team for their support!

MiniPharma²
France
36 minutes using the app
August 13, 2024

Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!

Ostuklikk
Estonia
About 6 hours using the app
September 8, 2024

I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions.

What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.

P for Pawsome
Hong Kong SAR
About 2 hours using the app