Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 8, 2024

By the moment we are so happy with the app and with the support, specialy with abby

Alhamas
Spain
3 months using the app
September 6, 2024

Good support. Thanks Mia

TypewQuote Merch
Italy
About 2 months using the app
October 8, 2024

Great customer service! Thanks for the help!

Balneo
Finland
5 days using the app
October 8, 2024

Hana was amazing at supporting me today.

Switch SFP Ltd
United Kingdom
About 1 month using the app
September 12, 2024

Great and fast support!!

OnyxPets
Sweden
2 months using the app
September 4, 2024

I installed the app because I wanted the contact function.
I didn't know how to use it and asked Lydia in support.
It only took me a few minutes to figure it out. Very good support. Thank you.

粗品工房Pro
Japan
About 1 hour using the app
October 24, 2024

I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!

PollyTips
Canada
About 1 hour using the app
October 12, 2024

My experience with Chatty: Livechat Helpdesk has been excellent, especially thanks to Hana, who helped me a lot. She was quick and efficient in answering all my questions, making the experience very enjoyable. A big thank you to the entire team for their support!

MiniPharma²
France
36 minutes using the app
October 18, 2024

thank you for your support Jasmine and Maison you were fantastic!!!

GO LONGBOARD
Brazil
3 days using the app
November 4, 2024

Many thanks to Damian and Andrew, very quick service and very patient

SuperEQ
Hong Kong SAR
18 days using the app