Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
i wish i could leave a 10 star review, best app in the market. Customer service is amazing, support is brilliant. They are the best Audrey and Anivia thank you
I was looking for an app that I could use for customizing my FAQ page, and I stumbled upon chatty. I'm amazed at all the features and customization it offers whilst being free!. The support is amazing as well, right after downloading the app I needed help with something and Jasmine came to rescue and solved my issue in no time.
Great service from Audrey and Toby.
Precisei de suporte para configuração o APP e fazer o FAQ aparecer na página correta. Fui atendido pela "Hana", uma pessoa muito atenciosa e com muita pratica. Estou muito satisfeito com o suporte e a facilidade do APP.
Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda
i find this app today, and very surprised for his performance, its free but all it works, Kevin and Andrew helped me solved the adjustment for display of the button,and i asked many questions all solved.Hope this could react as expected,thank you all.
Great app, Damian is really helpful and patient
Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)
Chatty support is extremely helpful, the app functions great and the staff are happy to help. Judy assisted me and helped fix a problem that I had with chatbox.
Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!