Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 8, 2024

Great help, quick response

Huisdierspullen.nl
Netherlands
About 1 year using the app
September 15, 2024

Really easy to set up compared to some other solutions.
I had some minor question and Tiana in support was really helpful. Really considering to install the same app to my other site as well.

BeeCap
Estonia
About 1 hour using the app
August 9, 2024

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Composure Crates™
United States
About 22 hours using the app
August 4, 2024

Pretty easy to set up, live chat helps very effectively

Thanks for making this app :)

NookingtonsCo
United Kingdom
5 days using the app
October 2, 2024

Great service from Audrey and Toby.

Casatlantic
Sweden
26 days using the app
October 1, 2024

Precisei de suporte para configuração o APP e fazer o FAQ aparecer na página correta. Fui atendido pela "Hana", uma pessoa muito atenciosa e com muita pratica. Estou muito satisfeito com o suporte e a facilidade do APP.

Jaloo
Brazil
4 days using the app
August 14, 2024

Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)

CNA K-Pop
Philippines
8 days using the app
July 5, 2024

This program is really simple and useful and is highly recommended. When I had some problematic glitches, by contacting the software developers for help, they were very responsive and I was impressed by a technician called Hana who quickly made my problem solved.

Redtop
Hong Kong SAR
About 2 months using the app
September 25, 2024

i find this app today, and very surprised for his performance, its free but all it works, Kevin and Andrew helped me solved the adjustment for display of the button,and i asked many questions all solved.Hope this could react as expected,thank you all.

Essence Garment
United States
About 2 hours using the app
August 26, 2024

Highly recommended. Great Support Services:)

Aleron Digital Printing System
United States
12 days using the app