Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

September 8, 2024

i wish i could leave a 10 star review, best app in the market. Customer service is amazing, support is brilliant. They are the best Audrey and Anivia thank you

cyberskincare
United Kingdom
About 3 hours using the app
September 10, 2024

I was looking for an app that I could use for customizing my FAQ page, and I stumbled upon chatty. I'm amazed at all the features and customization it offers whilst being free!. The support is amazing as well, right after downloading the app I needed help with something and Jasmine came to rescue and solved my issue in no time.

Modema
Spain
32 minutes using the app
October 2, 2024

Great service from Audrey and Toby.

Casatlantic
Sweden
26 days using the app
October 1, 2024

Precisei de suporte para configuração o APP e fazer o FAQ aparecer na página correta. Fui atendido pela "Hana", uma pessoa muito atenciosa e com muita pratica. Estou muito satisfeito com o suporte e a facilidade do APP.

Jaloo
Brazil
4 days using the app
July 22, 2024

Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda

Dreamlook
Belgium
About 2 months using the app
September 25, 2024

i find this app today, and very surprised for his performance, its free but all it works, Kevin and Andrew helped me solved the adjustment for display of the button,and i asked many questions all solved.Hope this could react as expected,thank you all.

Essence Garment
United States
About 2 hours using the app
September 26, 2024

Great app, Damian is really helpful and patient

PureAura
Poland
18 days using the app
July 12, 2024

Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)

Cardmaniac.ch
Switzerland
About 1 month using the app
July 11, 2024

Chatty support is extremely helpful, the app functions great and the staff are happy to help. Judy assisted me and helped fix a problem that I had with chatbox.

Kirz
United States
23 days using the app
August 2, 2024

Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!

jimmy.eu
Hong Kong SAR
3 days using the app