Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,150)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

September 4, 2024

I needed some help with the live chat, and I was connected with Tiana. What a fantastic experience! Tiana was incredibly friendly, patient, and professional. She took the time to really listen to my questions and made sure I fully understood what I needed to do. She even went above and beyond to ensure everything was working perfectly.

Thanks to Tiana, my issue was quickly resolved, and I truly felt valued as a customer. If I ever need assistance again in the future, I hope I'm connected with her. Absolutely a five-star experience!

Vallegio
Netherlands
35 minutes using the app
October 2, 2024

Thank you very much Charles for your invaluable help! You solved my problem quickly and efficiently. I particularly appreciated your responsiveness and professionalism throughout our collaboration. I won't hesitate to call on you again for other projects. Many thanks again!

Plivore
France
About 1 hour using the app
June 29, 2024

i install today this is thee bestt its free and veryy nice staff have a here very nice very supporter Judy Avada is my best support in here thank you very much Judy Avada love youu❤️❤️❤️❤️❤️

𝙽𝙾𝚅𝙰
Mongolia
4 months using the app
October 8, 2024

I had an outstanding experience with Damian! From the moment I reached out, he was incredibly responsive and helpful. I had a few questions regarding my account, and he provided clear, concise answers that made everything easy to understand.

Erectoguide
United Arab Emirates
33 minutes using the app
August 27, 2024

I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!

Fiore & Lucce
Canada
About 4 hours using the app
June 11, 2024

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup.

Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales.

Highly recommend Chatty for any Shopify store owner looking to elevate their customer service!

Thank you, Hana and the Chatty team!

Khushify
India
5 months using the app
July 27, 2024

Exceptional support from Tracy—quick to respond and incredibly helpful. The app is a valuable addition to our online store and was easy to set up. Highly recommended.

Bambisserie
Hong Kong SAR
4 days using the app
July 11, 2024

AMAZING customer service by Charles. App is easy to use & I highly recommend especially for new startups

VIVA
United Arab Emirates
21 days using the app
August 1, 2024

Excellent service always!
Audrey and Hankim provided exceptional support.
Highly recommend Qikify on Shopify!

Ecofrico
India
2 days using the app
September 22, 2024

When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!

Simply Smart Living
Belgium
About 2 hours using the app