Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Thank you very much Charles for your invaluable help! You solved my problem quickly and efficiently. I particularly appreciated your responsiveness and professionalism throughout our collaboration. I won't hesitate to call on you again for other projects. Many thanks again!
Great App, great services! Especially thanks to Tiana and William!
Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.
Thanks for the good support, Charles and Toby the technical agent, they helped me a lot. Very fast and quality support.
Greate service, i like the fast reaply!!!!!!!!!
Just the first time to use this app, but i am feel comfortable with great support of helpdesk for guidling me to set up , and installation of the mobile app.
Audrey guide me with professional skill. and i could start to try the chatty to see could help me to got live chat with my customer in my website!!!!
I needed some help with the live chat, and I was connected with Tiana. What a fantastic experience! Tiana was incredibly friendly, patient, and professional. She took the time to really listen to my questions and made sure I fully understood what I needed to do. She even went above and beyond to ensure everything was working perfectly.
Thanks to Tiana, my issue was quickly resolved, and I truly felt valued as a customer. If I ever need assistance again in the future, I hope I'm connected with her. Absolutely a five-star experience!
Hana does a good job!
When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!
Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.