Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,150)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Very good service, Prakash were able to arrange everyting i asked for.
Very Quick Response by Hana
The app looks good, interface works well, and support is seemingly 24/7.
Tiana helped me quick and efficiently.
Recommend!
Just the first time to use this app, but i am feel comfortable with great support of helpdesk for guidling me to set up , and installation of the mobile app.
Audrey guide me with professional skill. and i could start to try the chatty to see could help me to got live chat with my customer in my website!!!!
I have been using Chatty: Livechat & Helpdesk for a while now, and it has been an excellent experience. The app is very easy to use and performs exceptionally well. Setting it up was a breeze, and it integrates seamlessly with our system.
What truly sets this app apart, though, is the support team. They are incredibly responsive, friendly, and always ready to help. Whenever I had a question or needed assistance, they responded quickly and resolved my issues efficiently. Their dedication to customer satisfaction is evident and much appreciated.
I highly recommend Chatty: Livechat & Helpdesk to anyone looking for a reliable and user-friendly live chat solution with top-notch support.
Hana and Maison were spectacular in providing support and fixed my issue really quickly. Truly enjoying this app and can't wait for the new features!
I have written twice for support and the CS people is so kind! Always resolve my dobubts.
Chatty's consulting team truly impressed me. Mia, Hana, Emily, and Tiana consistently provided enthusiastic and effective support, even outside of regular business hours. Their prompt responses and efficient solutions made all the difference for my store. I'll definitely recommend Chatty to other store owners looking for exceptional service!
I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!
I really Appreciate efforts of the support team. Chatty's Support team is very cooperative, specially support member Tiana and Tony saved my day by fixing an issue for me. Thanks