Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 2, 2024

Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!

jimmy.eu
Hong Kong SAR
3 days using the app
September 22, 2024

When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!

Simply Smart Living
Belgium
About 2 hours using the app
June 21, 2024

I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!

PAWESOMEFIND
United Kingdom
5 months using the app
July 5, 2024

This app works perfectly for my store. I like the app set up in the admin. Very responsive support. I had a small issue and Customer Service Rep Mia and Technician Nikita, fixed it promptly.

TSGS
United States
4 months using the app
September 12, 2024

Very good service, Prakash were able to arrange everyting i asked for.

Marthova
Netherlands
2 days using the app
August 27, 2024

I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!

Fiore & Lucce
Canada
About 4 hours using the app
July 22, 2024

Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda

Dreamlook
Belgium
About 2 months using the app
August 12, 2024

Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.

Nascence Fashion
United Kingdom
About 19 hours using the app
September 6, 2024

Very Quick Response by Hana

My Store
India
10 days using the app
October 22, 2024

Excellent , i recommand

Velvety Beauty
France
About 1 month using the app