Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,150)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

September 12, 2024

Very good service, Prakash were able to arrange everyting i asked for.

Marthova
Netherlands
2 days using the app
September 6, 2024

Very Quick Response by Hana

My Store
India
10 days using the app
August 19, 2024

The app looks good, interface works well, and support is seemingly 24/7.
Tiana helped me quick and efficiently.

Recommend!

Hey Matcha
Netherlands
About 17 hours using the app
November 6, 2024

Just the first time to use this app, but i am feel comfortable with great support of helpdesk for guidling me to set up , and installation of the mobile app.

Audrey guide me with professional skill. and i could start to try the chatty to see could help me to got live chat with my customer in my website!!!!

Liebe Geheimnis
Hong Kong SAR
About 1 hour using the app
July 30, 2024

I have been using Chatty: Livechat & Helpdesk for a while now, and it has been an excellent experience. The app is very easy to use and performs exceptionally well. Setting it up was a breeze, and it integrates seamlessly with our system.

What truly sets this app apart, though, is the support team. They are incredibly responsive, friendly, and always ready to help. Whenever I had a question or needed assistance, they responded quickly and resolved my issues efficiently. Their dedication to customer satisfaction is evident and much appreciated.

I highly recommend Chatty: Livechat & Helpdesk to anyone looking for a reliable and user-friendly live chat solution with top-notch support.

KNT - Engagement Rings, Wedding Bands & Fine Jewelry
Vietnam
About 3 hours using the app
July 30, 2024

Hana and Maison were spectacular in providing support and fixed my issue really quickly. Truly enjoying this app and can't wait for the new features!

A Petter Place
Singapore
2 days using the app
July 22, 2024

I have written twice for support and the CS people is so kind! Always resolve my dobubts.

Forever 21
Mexico
24 days using the app
June 29, 2024

Chatty's consulting team truly impressed me. Mia, Hana, Emily, and Tiana consistently provided enthusiastic and effective support, even outside of regular business hours. Their prompt responses and efficient solutions made all the difference for my store. I'll definitely recommend Chatty to other store owners looking for exceptional service!

LAMOUR BRILLIANCE
Vietnam
25 days using the app
August 16, 2024

I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!

CENRR
United States
About 11 hours using the app
July 1, 2024

I really Appreciate efforts of the support team. Chatty's Support team is very cooperative, specially support member Tiana and Tony saved my day by fixing an issue for me. Thanks

First Stop Signs Print
United Kingdom
3 months using the app