Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!
When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!
I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!
This app works perfectly for my store. I like the app set up in the admin. Very responsive support. I had a small issue and Customer Service Rep Mia and Technician Nikita, fixed it promptly.
Very good service, Prakash were able to arrange everyting i asked for.
I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!
Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda
Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.
Very Quick Response by Hana
Excellent , i recommand