Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 22, 2024

Excellent , i recommand

Velvety Beauty
France
About 1 month using the app
July 27, 2024

very good support from Prakash Highly recommended!!!

Finevit
United Kingdom
3 months using the app
Edited November 4, 2024

Top service, super snel geholpen door Anna!

Vavansi
Netherlands
12 days using the app
October 7, 2024

Chatty: Livechat Helpdesk, FAQ, helped me solve big problems, especially the customer service Sonny helped me solve my problem in the fastest time, I will recommend him!

ZINTVVD SHOP
China
About 1 hour using the app
September 30, 2024

Had some trouble figuring out the language settings, but Audrey from customer support helped me out quickly. App works great.

KIDS Giftshop
Netherlands
25 minutes using the app
October 12, 2024

I am really happy with the App, Audrey was really nice and helped me fast.

FrischePur
Germany
About 2 hours using the app
July 12, 2024

Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)

Cardmaniac.ch
Switzerland
About 1 month using the app
July 11, 2024

Chatty support is extremely helpful, the app functions great and the staff are happy to help. Judy assisted me and helped fix a problem that I had with chatbox.

Kirz
United States
23 days using the app
August 19, 2024

The app looks good, interface works well, and support is seemingly 24/7.
Tiana helped me quick and efficiently.

Recommend!

Hey Matcha
Netherlands
About 17 hours using the app
June 27, 2024

Love this app! It has a lot of customization options and their support is amazing. Shout out to Mia and Anivia! They were super responsive and helpful when I had some requests. Thank you!!

Namebinge
United States
About 1 month using the app