Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

August 1, 2024

pamela helped me, great support

himalipasal
United States
2 months using the app
September 26, 2024

Hana is the best! She helped me so much and she is super fast in responding. Great attitude and great customer service! I recommend this app.

whaley moon
United States
About 4 hours using the app
July 24, 2024

Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.

Black & Brown Leathers
India
About 15 hours using the app
September 12, 2024

A big thank you to Hana for all her help in installing this app , I will recommend this app to people
Thanks again

Freljordboard
China
About 1 hour using the app
August 27, 2024

Just signed up for this app for my Shopify store. Amazing customer service, so far I love it.

Island Dream Wholesale
United States
About 1 hour using the app
July 10, 2024

Amazing help from the support team! I needed my chat icon to move and they did it in an instant! Amazing work and customer service!

Nifty Gubbins
United Kingdom
About 1 month using the app
August 22, 2024

Hana good service

Royal shark
India
3 months using the app
October 2, 2024

I definitely would reccomend this app for others to use. Hana did an amazing job assisting me.

A Humbles Creation
United States
About 1 hour using the app
July 17, 2024

the chatty team has been helpful from the moment I've installed the app, Cheryl and all the avada team helped me with all my doubts, super recomendable!

Sar Jewellery
Australia
6 days using the app
August 26, 2024

I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!

Diana West LactForms
United States
35 minutes using the app