Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 3, 2024

Eines der besten Tools. Unschlagbarer Kundenservice. Jasmin ist wirklich eine der besten Kundenberaterinen.

BenzoDesign
Germany
About 1 month using the app
July 27, 2024

Exceptional support from Tracy—quick to respond and incredibly helpful. The app is a valuable addition to our online store and was easy to set up. Highly recommended.

Bambisserie
Hong Kong SAR
4 days using the app
September 26, 2024

Hana is the best! She helped me so much and she is super fast in responding. Great attitude and great customer service! I recommend this app.

whaley moon
United States
About 4 hours using the app
August 1, 2024

Excellent service always!
Audrey and Hankim provided exceptional support.
Highly recommend Qikify on Shopify!

Ecofrico
India
2 days using the app
September 2, 2024

This app is unbelievable! Retailers around the world, take advantage! I want to thank Hanah, who provided me with excellent installation support! It’s all free, everyone!

Minha loja
Brazil
36 minutes using the app
August 16, 2024

I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!

CENRR
United States
About 11 hours using the app
July 30, 2024

I have been using Chatty: Livechat & Helpdesk for a while now, and it has been an excellent experience. The app is very easy to use and performs exceptionally well. Setting it up was a breeze, and it integrates seamlessly with our system.

What truly sets this app apart, though, is the support team. They are incredibly responsive, friendly, and always ready to help. Whenever I had a question or needed assistance, they responded quickly and resolved my issues efficiently. Their dedication to customer satisfaction is evident and much appreciated.

I highly recommend Chatty: Livechat & Helpdesk to anyone looking for a reliable and user-friendly live chat solution with top-notch support.

KNT - Engagement Rings, Wedding Bands & Fine Jewelry
Vietnam
About 3 hours using the app
September 12, 2024

A big thank you to Hana for all her help in installing this app , I will recommend this app to people
Thanks again

Freljordboard
China
About 1 hour using the app
July 30, 2024

Hana and Maison were spectacular in providing support and fixed my issue really quickly. Truly enjoying this app and can't wait for the new features!

A Petter Place
Singapore
2 days using the app
August 18, 2024

Tiana was incredibly helpful in guiding me through the live chat app. She was patient, knowledgeable, and went above and beyond to ensure I understood how to use all the features. Thanks to her assistance, I'm now able to navigate the app with ease. I highly recommend reaching out to Tiana if you need any help!

Harmonique
Israel
About 2 hours using the app