Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 1, 2024

pamela helped me, great support

himalipasal
United States
2 months using the app
June 29, 2024

Chatty's consulting team truly impressed me. Mia, Hana, Emily, and Tiana consistently provided enthusiastic and effective support, even outside of regular business hours. Their prompt responses and efficient solutions made all the difference for my store. I'll definitely recommend Chatty to other store owners looking for exceptional service!

LAMOUR BRILLIANCE
Vietnam
25 days using the app
August 26, 2024

I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!

Diana West LactForms
United States
35 minutes using the app
October 4, 2024

Abby heeft me super goed geholpen!

BeerDrops
Netherlands
7 days using the app
July 1, 2024

I really Appreciate efforts of the support team. Chatty's Support team is very cooperative, specially support member Tiana and Tony saved my day by fixing an issue for me. Thanks

First Stop Signs Print
United Kingdom
3 months using the app
August 30, 2024

Great care from Lydia!

Berry Mama
Netherlands
About 2 months using the app
October 26, 2024

great support team. I had an issue and they helped me very quickly

ENCOREX
Canada
About 1 hour using the app
October 18, 2024

Thanks Hana for the excellent assistant

Bean Brothers
Malaysia
2 days using the app
July 24, 2024

Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.

Black & Brown Leathers
India
About 15 hours using the app
July 8, 2024

Very very best shopify app for your store with this your store look like professional

Sky leader
Pakistan
20 days using the app