Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 4, 2024

Abby heeft me super goed geholpen!

BeerDrops
Netherlands
7 days using the app
July 11, 2024

The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.

CrazyGirl
Hong Kong SAR
23 days using the app
September 17, 2024

Useful app, the support is very helpful - especially Audrey!!

vintageandkickz
Germany
About 5 hours using the app
June 13, 2024

I'll keep it simple:

- Great Team
- Great Service
- Fast Service
- Worked with colleagues to solve my issue (Mia, Tony, Emily, and Lydia thanks to you all)
- Didn't stop until everything was fixed

Highly recommend this app for its efficiency and the team's professionalism!

Coolify™
Canada
About 2 months using the app
June 11, 2024

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Майстерня домашнього затишку
Spain
3 months using the app
August 5, 2024

Some small issues in the beginning, but the team was helpful and sorted them out quickly. I got help from Audry, Maison, Tracey and Pamela.

ART AI
Sweden
2 days using the app
October 26, 2024

great support team. I had an issue and they helped me very quickly

ENCOREX
Canada
About 1 hour using the app
October 8, 2024

Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!

Ideal Power Tools
United Arab Emirates
21 minutes using the app
August 31, 2024

the app works great and easy and the customer service is great. I had some questions myself and Hana helped me very quickly and well.

My Store
Netherlands
41 minutes using the app
October 18, 2024

Thanks Hana for the excellent assistant

Bean Brothers
Malaysia
2 days using the app