Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

July 12, 2024

The support is great. Very fast and proffessional thanks to Hana. Great app!

Blessing in Disguise
Netherlands
3 months using the app
October 19, 2024

Very handy! Nice communication and quickly helped.

Gentlemansritual
Netherlands
34 minutes using the app
August 13, 2024

Great service from Hana, needed some assistance in a custom property. Service that would be great from a paid service, but the fact that this one is free, is even more awesome.

Huidspeciaalzaak
Netherlands
19 minutes using the app
October 25, 2024

Hana helped me solve the FAQ icon problem. She was very nice. I am very grateful.

Saright Garment -Custom Sleepwear Loungewear Manufacturer
China
About 2 hours using the app
September 12, 2024

custome supoort team is amazing and responive

Electrahavenhub
United States
About 1 month using the app
July 9, 2024

I had a great time with Hana, super kind, she solved my problem in a few minutes! Recommended

TergiLife
Italy
3 days using the app
July 4, 2024

Hana was a great help with my issues using FAQ

Yes Charlie Records
Australia
5 months using the app
August 6, 2024

Finally, a live chat tool that is multilanguage, has quick replies (a customer can select), and is hassle-free. Very friendly and fast replies by Tiana and Nikita of the support team. Highly recommend!

Qallo
Belgium
About 1 hour using the app
August 7, 2024

Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.

Bluebellgray
United Kingdom
About 2 hours using the app
July 18, 2024

I was having trouble getting my FAQ's page to display on my website. I used the chat function and Prakash was extremely friendly and helpful. Within no time my issue was sorted and everything is working perfectly now. This was my first experience contacting customer support and it was a great experience. Definitely a 5-star rating for Prakash and the support team.

CTLA Store
South Africa
About 1 hour using the app