Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,151)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

June 14, 2024

Really great app and kudos to Tiana from support team, helped me real quick. A must have on your Ecommerce Website.

CARAV
India
3 months using the app
October 16, 2024

Très bonne application gratuite, Merci à Emily pour son aide !

Melody Bijoux
France
3 months using the app
September 28, 2024

Thanks for Hanna's great support, very quick response and helpful.

June Wall Art
China
About 3 hours using the app
June 23, 2024

This is a great app with great features and simple UI. Allows us to do a lot of customization and it is easy to do everything. I have checked out a lot of apps but the features of this app is very helpful and the great thing is IT'S FREE. Hope they continue the good work.
The support is really great and they reply timely, Especially Mia and Pamela have been very helpful whenever I have asked any questions.

Sevenaux
India
2 days using the app
August 10, 2024

It's a great app, I love the look in our webshop. Easy to use and custom. Great support as well from the team about anything.

Hugo Brunto
Sweden
About 1 hour using the app
August 14, 2024

I spoke to Jade, amazing customer service, stayed with me patiently throughout the whole process and made everything so easy! 11/10!

FitFortress
United Kingdom
About 4 hours using the app
August 21, 2024

Great app, has all you need for an intuitive FAQ page, and capabilities for real time support. Customer support, Jade, is very quick and helpful.

Love Cardiff
United Kingdom
34 minutes using the app
October 3, 2024

great chat feature

Jorge Isaac Art
United States
About 23 hours using the app
June 12, 2024

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

CozyStyle
Bulgaria
20 days using the app
September 13, 2024

Very helpful support team. Many thanks for Hana!

My Store
Australia
About 4 hours using the app