Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 16, 2024

Très bonne application gratuite, Merci à Emily pour son aide !

Melody Bijoux
France
3 months using the app
September 28, 2024

Thanks for Hanna's great support, very quick response and helpful.

June Wall Art
China
About 3 hours using the app
August 6, 2024

The app is one of the best I've found here. I needed to clarify some doubts with the attendant Lydia, who promptly resolved my problem. Very good, I recommend it!!

Minotauro Company
Brazil
About 2 hours using the app
July 30, 2024

Linda was Quick. Also was Supportive Solved my issue in almost no time.
not only she solved it she also. Assisted with other stuffs. thanks to her i am able to use the app easily.

Gizmoz.in
India
About 3 hours using the app
August 13, 2024

Great service from Hana, needed some assistance in a custom property. Service that would be great from a paid service, but the fact that this one is free, is even more awesome.

Huidspeciaalzaak
Netherlands
19 minutes using the app
October 28, 2024

Great work from Hana, thank you so much !!!

Mega Toys
France
About 2 hours using the app
June 13, 2024

I'll keep it simple:

- Great Team
- Great Service
- Fast Service
- Worked with colleagues to solve my issue (Mia, Tony, Emily, and Lydia thanks to you all)
- Didn't stop until everything was fixed

Highly recommend this app for its efficiency and the team's professionalism!

Coolify™
Canada
About 2 months using the app
July 11, 2024

The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.

CrazyGirl
Hong Kong SAR
23 days using the app
June 11, 2024

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Майстерня домашнього затишку
Spain
3 months using the app
October 3, 2024

great chat feature

Jorge Isaac Art
United States
About 23 hours using the app